Shortcode not working | WordPress.org

Resolved klausharms
(@klausharms)

7 years, 1 month ago

We never tested the shortcode on sites and pages because always using the php code. Today i wanted to use the shortcode for a slider in a post and noticed that the slider is not working.

Any idea what causes this issue?

Greetings

Klaus

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Ramona
(@nextend_ramona)

7 years, 1 month ago

Hi Klaus ( @klausharms )

On the homepage I was able to see a slider (#2), so I went into the post ( cms/index.php/2019/02/23/willkommen-in-der-rentner-community/ ) where I can also see the same slider.

Do you have any caching plugin? Have you cleared it after the slider was published?

I did notice an HTML error on your site: https://imgur.com/a/xH9KpX4
caused by the footer widget, which might be related to the problem.
I suggest making sure that this widget does not output html, body and head tags again, as that might help solving the problem.

If none of this helps, please open a support ticket: https://smartslider3.com/contact-us/support/?topic=Other&platform=WordPress&version=Free&website=website-yes
and refer to this topic.

Thread Starter klausharms
(@klausharms)

7 years, 1 month ago

Hi Ramona,

the cache did the trick!

Thanks for supporting us.

Greetings
Klaus

Viewing 2 replies - 1 through 2 (of 2 total)

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2 replies
2 participants
Last reply from: klausharms
Last activity: 7 years, 1 month ago
Status: resolved