Shortcode Doesn’t Work – Wasted 20 Minutes on Basic Functionality

  • laclac1

    (@laclac1)


    2 weeks, 6 days ago

    I installed the plugin “Easy Table of Contents”, added their shortcode, and it worked immediately.

    Then I installed the plugin “Joli Table Of Contents”, filled out their settings page, added their shortcode… nothing. After 20 minutes of tweaking settings and trying to find the cause, still nothing shows up.

    I just wasted 20 minutes of my life for nothing, on something very basic in WordPress (processing a shortcode). I’m not giving 0 stars because this plugin seems to work for most people, but it’s not normal for a plugin to just not work and make users lose time.

Viewing 1 replies (of 1 total)
  • Plugin Support Michael

    (@wpjmike)

    1 week, 5 days ago

    Hi, sorry for the bad experience. Based on what you said, I think the issue comes from a legacy option that prevents the TOC from showing in the content if there are less than 3 headings on the page.

    Have you tried the plugin on a long page with multiples headings ?

    If you tested the plugin on a page with very little content that has less than 3 headings, it probably did not show because of that. This was originally designed like that because TOCs are unnecessary for tiny pages but I understand this was not obvious.

    You can adjust this option under General > Table of contents > Minimal headings count and set this to 0 to have the TOC to show at all times.

    In some rare cases, there could be compatibility issues but I can’t tell if that’s the case for your particular install.

    I invite you to try the plugin again with this information in mind.

    Thank you for your feedback.

Viewing 1 replies (of 1 total)

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