Shopping Cart E-Mails

  • Resolved jsoell02

    (@jsoell02)


    3 years, 1 month ago

    Hey there,

    I’ve created 3 Shopping Cart E-Mails which are sent to customers with a full shopping cart. One is sent after 1 hour, the second e-mail after 24 hours and the third one after 72 hours. (As recommended in the Mailpoet article).

    How can I check that the E-mails have been sent? And which customers are they sent to?

    Are they only sent to people who have signed up to my Newsletter or who is getting these E-Mails?
    I tried to recieve this E-Mails on an E-Mail Adress i have created and logged in to an account on my website. But I couldn’t recieve them.

    Could you let me know how to find out who is recieving my Shopping Cart E-Mails. And how can i test this?

    Thanks,

    John

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kel C. a11n

    (@kellymetal)

    3 years, 1 month ago

    Hi there @jsoell02,

    You can see how many times the emails have been sent checking the column in your email list shown below. You can click on that to view the subscribers who it’s been sent to as well:

    Also, yes, as you mentioned only subscribers who have signed up and are in “Subscribed” status will receive the emails. There’s a lot more information about all this in our guide here:

    https://kb.mailpoet.com/article/277-woocommerce-automatic-emails#abandoned-shopping-cart

    I hope this helps! Please let me know if you have any questions.

    Elvira K.

    (@treibalen)

    3 years ago

    Hi there @jsoell02,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

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