• I am getting 404 on my shop page, disabled all plugins still there
    if i go to woocomm settings and change the shop page to something else, the shop pages does not get 404 error
    i use bulletproof security plugin, but tried deleting the .htaccess also
    stumped

    tried changing permalinks does not help, the individual product, cart, checkout pages display fine. just shop page when i set this as the woo comm shop page..

    please help thanks

    https://wordpress.org/plugins/woocommerce/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Did you test this with all plugins disabled and a default WordPress theme active?

    After disabling everything, also re-save your permalinks and then test again.

    Thread Starter obertscloud

    (@obertscloud)

    Caleb,

    Yes disabled all plugins also that was the first step. I forgot to mention that. here are my steps:

    While disabled I also deleted the .htacess files

    thinking it was bulletproof security (bps) – i contacted them, but also I have bps on other sites using woocommerce no problem, and the checked the rewrites in their .htaccess they are ok nevertheless i disabled and deleted the .htaccess

    while doing that i also changed permlinks

    still can’t see the shop page i renamed the shop page then to “astore”
    did not work either

    after i go to woocommerce settings and switch the shop page to another page I can access the shop page but no woocommerce products appear because it is just a regular page

    switch woocomm settings back to that page and then 404 error
    also deleted all woocomerce pages and used the wizard to recreate
    still did not fix it

    permelinks to default still gets error

    site is http://www.agnetia.net

    Thread Starter obertscloud

    (@obertscloud)

    Update I updated my theme novotostudio flip
    the theme support team says there is not problem with woocommerce
    i did not try another theme because i dont want to break my site

    Plugin Contributor Mike Jolley

    (@mikejolley)

    i did not try another theme because i dont want to break my site

    We cannot test with a premium theme nor test it on your behalf. Without testing this, we cannot really advise further.

    If you do test another, remember you need to save permalink settings again after switching, otherwise the rewrite rules will remain broken.

    Thread Starter obertscloud

    (@obertscloud)

    MIke, thanks for your reply as an Author..

    I understand what you mean about premium themes and testing

    i upgraded my theme to one of the latest and still have a problem.. so i think i will try creating a new site and testing the theme there and
    narrow it down..

    i think from the other discussion, that some of the updates of woocommerce has broke things, but normally the product, or cart pages…not the shop pages..

    i could also revert to an earlier version of your plugin, thanks

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Switching temporarily to a default WordPress theme should not permanently affect your website. You should be able to switch back and everything will be as is was (if the theme is built correctly).

    If you don’t want to do this though, you can always create a staging / replica site and do the testing there.

Viewing 6 replies - 1 through 6 (of 6 total)

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