• Resolved melissalacroce923

    (@melissalacroce923)


    Hello! I am having issues when I select “Shop Now”. When I select Shop now, it gets redirected to the correct page with kitchen items I would like to display (affiliate linking), however, my logo image for whatever reason shows alongside the product image.

    In other words, I am having issues with my logo image showing up but ultimately I do not want any image there other than the product images. I am not sure how it pulled my logo image, I did not manually upload this anywhere in the plugin. I did upload the product image. I checked every setting and can’t seem to figure it out, please help! Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @melissalacroce923!

    From reviewing the source code of the page, the Cookware Title and image appear to be coming from your theme called “FoodiePro-V440” developed by the company Feast Design Co.

    Kindly check the theme documentation for info on how to remove that part or reach out to the theme authors via their support page – https://feastdesignco.com/support/.

    Thanks.

    Thread Starter melissalacroce923

    (@melissalacroce923)

    This makes sense. They told me I cannot change this unless I have third-party support. But I would like to try one more thing. I do remember when I first installed WooCommerce, at the very beginning of the setup, it asked me to select a layout/theme to continue. FoodiePro is my current theme and it was the most logical setup choice, but I’m thinking if I selected another theme, it may avoid that image to show up since the FoodiePro theme is causing the error.

    So I decided to deactivate and delete the woocommerce plugin and reinstalled it. My prior settings automatically showed up (which I am trying to avoid now). I then did a hard delete via cpanel (file manager). Then reinstalled and the same thing happen.

    I am wondering if there is a way to delete woocommerce fully to the point where when I redownload it, it’s like I never had it in the first place. I want to see if I change the initial setup theme if it would make a difference.

    Hope I explained myself well. Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @melissalacroce923,

    I am wondering if there is a way to delete woocommerce fully to the point where when I redownload it, it’s like I never had it in the first place.

    Deactivating and deleting the WooCommerce plugin does not remove any data in your site’s database, so this requires an additional destructive step.

    Destructive step:
    If you wish to erase everything WooCommerce-related, you will want to add the following code in your wp-config.php file **before** deactivating and deleting the plugin.

    define( 'WC_REMOVE_ALL_DATA', true );
    /* That’s all, stop editing! Happy publishing. */ 

    This code should be added at the bottom of the wp-config.php file, on its own line above the “That’s all, stop editing” comment.

    For reference, kindly check this documentation – https://docs.woocommerce.com/document/installing-uninstalling-woocommerce/#uninstalling-woocommerce.

    I want to see if I change the initial setup theme if it would make a difference.

    Just to mention, the display issue you’re experiencing is tied to your theme, not WooCommerce. While your current theme shows a logo beside the product image, another theme might not have a similar display.
    So, you can still change to a different theme without deleting the WooCommerce plugin if you just wish to modify the display aspect of your shop or products.

    Hope this helps.
    Many thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

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