Shop Manager Cannot Enter Tracking Info
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Was there something changed with User Permissions with the last update? Not sure if its Advanced Shipment Pro or TrackShip, but the Shop Manager is no longer able to enter tracking info on the WooCommerce Orders page. Says “You are not allowed”. I have checked the permissions for Shop Manager (they haven’t been changed by me), all of the WooCommerce boxes are checked and enabled. Any help would be appreciated.
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Hi @lonnie1972,
Yes, we added User Permissions in the last update of AST PRO. We checked to add tracking with the Shop Manager role and we were able to add tracking information to the orders page.
Do you use any plugin to give permission for the user role? If yes which permission you give to Shop Manager role we will check it.Thanks,
Current Permissions set for Shop Manager:
activate_plugins
x aff_access x aff_admin_affiliates x aff_admin_options x assign_product_terms x assign_shop_coupon_terms x assign_shop_order_terms copy_posts create_posts create_users x delete_affiliates_banners x delete_bookable_person x delete_bookable_persons x delete_bookable_resource x delete_bookable_resources x delete_global_availabilities x delete_global_availability x delete_others_affiliates_banners x delete_others_bookable_persons x delete_others_bookable_resources delete_others_pages delete_others_posts x delete_others_products x delete_others_shop_coupons x delete_others_shop_orders x delete_others_wc_bookings delete_pages delete_plugins x delete_posts x delete_private_affiliates_banners x delete_private_bookable_persons x delete_private_bookable_resources delete_private_pages delete_private_posts x delete_private_products x delete_private_shop_coupons x delete_private_shop_orders x delete_private_wc_bookings x delete_product x delete_product_terms x delete_products x delete_published_affiliates_banners x delete_published_bookable_persons x delete_published_bookable_resources delete_published_pages delete_published_posts x delete_published_products x delete_published_shop_coupons x delete_published_shop_orders x delete_published_wc_bookings x delete_shop_coupon x delete_shop_coupon_terms x delete_shop_coupons x delete_shop_order x delete_shop_order_terms x delete_shop_orders delete_themes delete_users x delete_wc_booking x delete_wc_bookings x edit_affiliates_banners x edit_bookable_person x edit_bookable_persons x edit_bookable_resource x edit_bookable_resources x edit_dashboard x edit_global_availabilities x edit_global_availability x edit_manage_optionss x edit_others_affiliates_banners x edit_others_bookable_persons x edit_others_bookable_resources x edit_others_manage_optionss edit_others_pages x edit_others_posts x edit_others_products x edit_others_shop_coupons x edit_others_shop_orders x edit_others_wc_bookings edit_pages edit_plugins x edit_posts x edit_private_affiliates_banners x edit_private_bookable_persons x edit_private_bookable_resources edit_private_pages edit_private_posts x edit_private_products x edit_private_shop_coupons x edit_private_shop_orders x edit_private_wc_bookings x edit_product x edit_product_terms x edit_products x edit_published_affiliates_banners x edit_published_bookable_persons x edit_published_bookable_resources edit_published_pages edit_published_posts x edit_published_products x edit_published_shop_coupons x edit_published_shop_orders x edit_published_wc_bookings x edit_shop_coupon x edit_shop_coupon_terms x edit_shop_coupons x edit_shop_order x edit_shop_order_terms x edit_shop_orders edit_theme_options edit_themes edit_users x edit_wc_booking x edit_wc_bookings export import install_languages install_plugins install_themes x list_users x manage_aftership x manage_bookings_connection x manage_bookings_settings x manage_bookings_timezones manage_categories manage_links manage_options x manage_product_terms x manage_shop_coupon_terms x manage_shop_order_terms x manage_woocommerce moderate_comments promote_users x publish_affiliates_banners x publish_bookable_persons x publish_bookable_resources x publish_manage_optionss publish_pages publish_posts x publish_products x publish_shop_coupons x publish_shop_orders x publish_wc_bookings read x read_bookable_person x read_bookable_resource x read_global_availability x read_private_affiliates_banners x read_private_bookable_persons x read_private_bookable_resources read_private_manage_optionss read_private_pages read_private_posts x read_private_products x read_private_shop_coupons x read_private_shop_orders x read_private_wc_bookings x read_product x read_shop_coupon x read_shop_order x read_wc_booking remove_users resume_plugins resume_themes rocket_manage_options rocket_preload_cache rocket_purge_cache rocket_purge_cloudflare_cache rocket_purge_opcache rocket_purge_posts rocket_purge_sucuri_cache rocket_purge_terms rocket_purge_users rocket_regenerate_critical_css rocket_remove_unused_css switch_themes unfiltered_html unfiltered_upload update_core update_plugins update_themes upload_files ure_create_capabilities ure_create_roles ure_delete_capabilities ure_delete_roles ure_edit_roles ure_manage_options ure_reset_roles x view_admin_dashboard view_site_health_checks x view_woocommerce_reports wf2fa_activate_2fa_others wf2fa_activate_2fa_self wf2fa_manage_settings wp_review_description wp_review_features wp_review_global_options wp_review_import_reviews x wp_review_links x wp_review_notification_bar wp_review_purge_comment_ratings wp_review_purge_visitor_ratings x wp_review_single_page x wp_review_user_reviews wpcf7_edit_contact_forms wpseo_bulk_edit wpseo_edit_advanced_metadata wpseo_manage_optionsHi, we check if the user role has the manage_woocommerce permissions. so you need to keep it for the shop Manager role.
Can you explain why you edited the user role?Hi,
We just released the latest version of the plugin and updated the capability when adding tracking to orders. So now you can add tracking to orders with the Shop Manager role.
Thanks,
The update corrected the issue on my end. Thank you for the support.
Ok, if you can share your review it will be great 🙂
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