Shipping options not updating

  • Resolved patriciarc

    (@patriciarc)


    6 years, 11 months ago

    Hi!
    I have been having problems with my shipping options for few weeks already. It seems that it doesn’t recognize local pick up neither “delivery to germany” when I put the address on the check out page. It will constantly be a fixed priced I had set for Europe.
    I tried several combinations and it wouldn’t work.
    Thank you for your time

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Stef

    (@serafinnyc)

    6 years, 11 months ago

    Make sure you don’t have cache enabled on the Cart or Checkout pages.

    AJ a11n

    (@amandasjackson)

    6 years, 11 months ago

    Hi there,

    When you go to your shipping settings in WooCommerce>>Settings>>Shipping>>Shipping Zones is the Zone name with local shipping at the top of the listed Zones?


    Link to image: https://cld.wthms.co/oqyYtM

    If you have ensure that the Local Pickup is indeed in the correct place for your zones, this could be an issue caused by either a conflict with your theme or with another plugin.
     
    The best way to determine this is to:
     

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    laceyrod

    (@laceyrod)

    Automattic Happiness Engineer

    6 years, 11 months ago

    Howdy,

    This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

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