Shipping line different mobile/desktop

  • Resolved billy44

    (@billy44)


    7 years, 7 months ago

    Hello,

    The shipping details in the total cart on the cart page looks different on mobile and desktop. On desktop the estimation is given to the visitor but on mobile it asks the delivery address in order to get the delivery options. I would want the same as the desktop display. Could you please help me?

    Thank you in advance for your help.

    Kind regards,
    Valentin

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    7 years, 7 months ago

    Hey there!

    When things look different in different modes, this is usually down to the theme. Can you please temporarily switch to the Twenty Seventeen theme and see if you’re seeing the same behavior? If that solves it, you’ll want to reach out to your theme’s developer.

    If that doesn’t solve it, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    wbrubaker.a11n

    (@wbrubaker)

    7 years, 7 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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