Shipping Label Problem With Jetpack…
-
We got our first website order last week. When we went to print the shipping label, we discovered that we had no way to do that. So, we installed the Jetpack plugin. Once that was done, we were able to select the label that we wanted to print (USPS medium flat rate priority). However, when we click to print the label, the screen kind of flashes, but nothing ever prints. I truly wish that I could actually SEE the label within WordPress, so that I could deal with it if it doesn’t print.
P.S. Printing was attempted from a machine running Windows 10 Pro, with Firefox 75.0. Jetpack version is 8.4.2.
P.P.S. We posted this problem in the Jetpack forum, but they said we might get better help here. Below are the posts since then:
“We logged in and turned off the item in the firewall settings that said: XMLRPC, Comments and Trackbacks blocked We just ran the Jetpack debug again and it now shows that everything passed. Hopefully this will enable us to print labels. We are still working with an SEO team to get our website up in the search rankings – hopefully we will start getting more sales soon. We will post back if there is still an issue. Thanks.”
“Unfortunately, this issue is NOT resolved. We got an order today. When we went to print the label, it did exactly the same thing as last time. I can not believe in this day and age that someone does not create a plug in that just works – without any hassles. We have to get this resolved, as it almost cost us another $60 in shipping if we had done it through the UPS site (we ended up shipping via Priority Mail for a lot less).
What do we have to do to make this work??”
We do have an email in to the person who created the website, but they are not very good at getting back to us. If anyone can help us with this issue, your input will be greatly appreciated. Thanks in advance.
The topic ‘Shipping Label Problem With Jetpack…’ is closed to new replies.