shipping costs

  • Resolved dualvisual

    (@dualvisual)


    9 years, 7 months ago

    Hi

    I like everything about this plugin. I’ve installed it and it worked fine for the first test, then I think there was an update and now the shipping is counting the gift wrapping as an item and therefore incurring a shipping fee. I’m using ‘WC Multi-Tiered Shipping’ which calculates shipping by quantity of product.

    The ‘hide thumbnails from cart’ is not working either.

    I have set the Gift Wrapping as ‘virtual’ product and hidden the Gift Wrapping product from catalogue. I have also deleted and reinstalled the plugin several times. I’ve tried the Gift Wrapping option in different locations as well, (in cart and/or checkout page).

    I’m using WP Fastest Cache, so have deleted the cache often as well. I’m not sure what else to do.

    I’m using:
    Wordpress 4.6.1
    WooCommerce Gift Wrapper 1.3.1
    WooCommerce 2.6.7
    WC Multi-Tiered Shipping 1.0.0
    The XTheme

Viewing 11 replies - 1 through 11 (of 11 total)
  • Little Package

    (@littlepackage)

    9 years, 7 months ago

    Hi there,

    This is concerning, and I will look at it from my end; however, why is the WC Multi-Tiered Shipping plugin counting virtual products in their product count? I would say you should contact them with your concerns as well!

    Thread Starter dualvisual

    (@dualvisual)

    9 years, 7 months ago

    Thanks, I will contact them as well. However, please let me know if find anything on your end.

    Little Package

    (@littlepackage)

    9 years, 7 months ago

    So far, I’m unable to find anything with the Tiered plugin (and I would assume the author has provisions for virtual products mixed in the cart, really) and Gift Wrapper; however, that’s running twentysixteen theme without caching. I don’t think caching would affect it, though. I’ll try X theme now and see if that could be it. The overwrought themes like Avada and X override many WP/WC hooks and can sometimes wreck havoc on plugins’ intentions.

    Thread Starter dualvisual

    (@dualvisual)

    9 years, 7 months ago

    Thank you for your quick support. I will do more testing on another development site as well with X-theme and let you know my findings.

    cheers

    Little Package

    (@littlepackage)

    9 years, 7 months ago

    With X theme, WC Gift Wrapper, and WC Tiered Shipping on Chrome I’m not experiencing the thumbnail or the shipping problems you describe.

    Thread Starter dualvisual

    (@dualvisual)

    9 years, 7 months ago

    Hi

    I’ve been testing the plugin on different environments and it’s not your plugin thats causing the problem. I believe that its the multi-tier shipping plugin thats treating virtual products, like the ‘gift wrapping’ product, as normal products and thus the shipping rate goes up.

    For example:
    max 2 products = $8.00
    max 4 products = $11.00
    max 7 products = $14.00
    max 9 products = $16.00
    additional cost per item after 9 products = $1

    I’ve written to the WC Multi-Tiered Shipping author to find out more.

    The thumbnail option works I just misunderstood and thought that I could hide the thumbnail in the basket.

    I really appreciate your help. Thanks!

    Little Package

    (@littlepackage)

    9 years, 7 months ago

    Hi @dualvisual,

    If that is the case, I would suggest to the author to use simple checks available in WC core:

    https://docs.woocommerce.com/wc-apidocs/source-class-WC_Product.html#463-470

    The is_virtual() function should be used to check product-by-product through the cart first, and remove any virtual products from the count before tallying shipping costs.

    Alternatively the needs_shipping() fx could be used.
    https://docs.woocommerce.com/wc-apidocs/source-class-WC_Product.html#472-479

    Thank you!

    Thread Starter dualvisual

    (@dualvisual)

    9 years, 7 months ago

    Thanks! I’ll check with the WC Multi-Tiered Shipping author.

    Little Package

    (@littlepackage)

    9 years, 6 months ago

    Hi @dualvisual,

    Did you find a resolution for this problem? I’d like to mark this support case as closed, but not until I hear from you. And I’d love to know how it worked out!

    Thank you!

    Thread Starter dualvisual

    (@dualvisual)

    9 years, 6 months ago

    Hi

    Thank you for the follow up. I ended up using a different shipping plugin – Woocommerce Table Rate Shipping. And this works perfectly with your Gift Wrapper plugin. So yes, you can now close this ticket. Thanks again for you efforts.

    cheers

    Little Package

    (@littlepackage)

    9 years, 6 months ago

    Great! Thanks for letting me know. 🙂

Viewing 11 replies - 1 through 11 (of 11 total)

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