• Resolved Sergey Petrov

    (@arajioni)


    Blocksy is a nice theme, and I used it for some small websites, but now I am trying to use it for a more complicated project, and I have some issues.

    First of all – search is not working. I mean on some browsers the live search is working well, but when I try to search something, nothing is loaded as a search page. Just a blank page.

    Second – the mobile menu isn’t working. Just doesn’t show anything, when I click on it. This problem is on safari only.

    Third – I just saw that getwid plugin is removed from WordPress, and this is very strange, as I used this block plugin to build my whole homepage.

    And last but not least – some responsiveness issues. On mobile and pc everything is okay, but if you try to see the website from an iPad, it is a mess.

    Would be happy to know if there are some solutions for those issues.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello @arajioni

    I have taken a look at the website and noticed a couple of problems.

    First off, you are combining every CSS and JS file into one, which is from the start a no-go. Conflicts can happen because of this. I would suggest to first try and disable this option and analyse exactly what needs to be “optimised” and what needs to be not. For example, Blocksy already offers deferred loading for its own scripts and CSS files.

    This should solve the menu and search issues.

    Also, your cloud flare configuration is extremely aggressive. I got banned the instant I have accessed your website… so I would also take a look at that if I were you.

    I tried loading the page on my iPad through a vpn and haven’t really noticed any issues. What are these responsive issues you are speaking of?

    And one more thing, related to the Getwid plugin. This isn’t our plugin and we have no control over it, unfortunately. It may have been removed at the request of their developers. For this one it’s best to contact their support team to see what’s going on.

    Thanks

    • This reply was modified 4 years, 7 months ago by Eduard.
    Thread Starter Sergey Petrov

    (@arajioni)

    Thanks for the quick response.
    Yes, It seems that the caching plugin was causing some issues.

    Still, now when I search, I don’t get blank page, but I get this ->

    /** * The main template file * * This is the most generic template file in a WordPress theme * and one of the two required files for a theme (the other being style.css). * It is used to display a page when nothing more specific matches a query. * E.g., it puts together the home page when no home.php file exists. * * @link https://developer.wordpress.org/themes/basics/template-hierarchy/ * * @package Blocksy */

    Have you made any modifications to the parent Blocksy theme? It seems that the template file is missing.

    I would suggest reinstalling the Blocksy theme over what you have right now, to ensure all the files are put back in place. You can download it from here — https://downloads.wordpress.org/theme/blocksy.1.8.6.zip and upload it in the themes section of your website’s dash.

    Thanks

    Thread Starter Sergey Petrov

    (@arajioni)

    Hello, thank you again for the quick reaction.
    I managed to solve the issue. For the search – one plugin caused the problem on the index.php. That’s why it was loading this page with text on search.

Viewing 4 replies - 1 through 4 (of 4 total)

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