• Resolved awr10e

    (@awr10e)


    Hi

    How do i setup a sandbox environment?

    I’ve read the documentation and various other sources and it says click the sandbox link during the wizard. there isn’t a link. I tried entering my sandbox details into the wizard but it asks me to setup a new account.

    Regards

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  • Plugin Support Krystian Syde

    (@inpsydekrystian)

    Hello @awr10e

    In the new UI, you first need to log out of your currently connected live PayPal account. Once you’ve done that, please follow the steps described in the documentation below: https://woocommerce.com/document/woocommerce-paypal-payments/account-setup-and-onboarding/#section-5

    This section explains how to connect a sandbox account using the new onboarding flow.

    If you have any trouble getting to the sandbox onboarding section or the steps don’t match what you see on your screen, please let me know and I’ll provide more detailed instructions.

    Kind Regards,
    Krystian

    Plugin Support Krystian Syde

    (@inpsydekrystian)

    Hello @awr10e

    Since we haven’t heard back from you, we’ll assume everything is working as needed.

    If you have any more questions, feel free to start a new thread or directly reach out for help. You can get support by opening a ticket with our service desk here: Request Support. Please include this thread’s URL in your ticket for reference.

    Kind regards,
    Krystian

Viewing 2 replies - 1 through 2 (of 2 total)

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