Settings have gone missing

  • Resolved jrfarmbuffalo

    (@jrfarmbuffalo)


    10 years, 1 month ago

    Hey there,

    Just the other day all the mail poet settings went missing.

    The tabs show up… but no settings content. No matter which tab I click (Basic, Forms, Sign-up, etc.) it just renders a blank panel beneath.

    Our newsletters and subscribers still seem to be intact.

    I’ve updated to the latest version (2.7.2) but no joy there.

    I’ve tried deactivating and activating the plug-in also… still no Settings panels.

    As far as I know there have been no major changes on our site… but all of a sudden poof.

    Any thoughts?

    Thanks so much.

    – JR

    https://wordpress.org/plugins/wysija-newsletters/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Wysija

    (@wysija)

    10 years, 1 month ago

    This seems like a conflict with another plugin. Try disabling the other plugins and only MailPoet activated.

    Thread Starter jrfarmbuffalo

    (@jrfarmbuffalo)

    10 years, 1 month ago

    Thank you!

    I went through and disabled everything… it looks like the offending plug-in is
    Instagram Feed Pro Personal Version 2.0.4.1 . Whenever I enable that, the settings menu go away.

    The conflict must be related to a recent update since these two were playing nicely before.

    Do you have any suggestions on how I could further debug this issue — it would be nice to be able to have both Mail Poet and Instagram Feed working together on the same website.

    Wysija

    (@wysija)

    10 years, 1 month ago

    We suggest you get in touch with this plugin’s author and ask them to look into this.

    Thread Starter jrfarmbuffalo

    (@jrfarmbuffalo)

    10 years, 1 month ago

    Thank you again.
    I’ll see what I can figure out.

Viewing 4 replies - 1 through 4 (of 4 total)

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