• i had install the plugin to my website but the setting page was empty and cant done with the setting.

Viewing 9 replies - 1 through 9 (of 9 total)
  • we encounter the same problem, any suggestions how to get around this?

    Hello,

    Same problem here. I had to deactivate the plugin to access my Extensions Page in the Admin panel..

    Does anyone have a solution ?

    Cheers,
    User21

    Same problem here, no reply, I revert back to version 3.0.1 which was the last one to work…

    seems to be a bug when your settings are not correct that the settings page dies.
    cleared the options from wp_options table and voilà. not funny though.
    https://github.com/Automattic/facebook-instant-articles-wp/issues/471

    • This reply was modified 9 years, 7 months ago by Minneyar.

    I get the empty page as well. this is the error log

    This is the PHP error frm my site error log

    [Thu Sep 22 08:21:07 2016] [error] [client 188.40.46.135] PHP Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘sfw_load_pwd’ not found or invalid function name in /home/site/mysite/wordpress/wp-includes/plugin.php on line 524

    [Thu Sep 22 08:21:07 2016] [error] [client 182.74.243.43] PHP Fatal error: Uncaught exception ‘Facebook\Exceptions\FacebookAuthenticationException’ with message ‘This IP address is not on the Server IP whitelist’ in /home/site/mysite/wordpress/wp-content/plugins/fb-instant-articles/vendor/facebook/php-sdk-v4/src/Facebook/Exceptions/FacebookResponseException.php:106\nStack trace:\n#0 /home/site/mysite/wordpress/wp-content/plugins/fb-instant-articles/vendor/facebook/php-sdk-v4/src/Facebook/FacebookResponse.php(210): Facebook\Exceptions\FacebookResponseException::create(Object(Facebook\FacebookResponse))\n#1 /home/site/mysite/wordpress/wp-content/plugins/fb-instant-articles/vendor/facebook/php-sdk-v4/src/Facebook/FacebookResponse.php(255): Facebook\FacebookResponse->makeException()\n#2 /home/site/mysite/wordpress/wp-content/plugins/fb-instant-articles/vendor/facebook/php-sdk-v4/src/Facebook/FacebookResponse.php(82): Facebook\FacebookResponse->decodeBody()\n#3 /home/site/mysite/wordpress/wp-content/plugins/fb-instant-articles/vendor/facebook/php-sdk-v4/src/Faceb in /home/site/mysite/wordpress/wp-content/plugins/fb-instant-articles/vendor/facebook/php-sdk-v4/src/Facebook/Exceptions/FacebookResponseException.php on line 106, referer: https://blogs.mysite.com/wp-admin/edit.php`

    [Thu Sep 22 08:21:15 2016] [error] [client 188.40.46.135] PHP Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘sfw_load_pwd’ not found or invalid function name in /home/site/mysite/wordpress/wp-includes/plugin.php on line 524`

    @minneyar Which options do I have to clear in the WP_Options table. Because I found a lot of references to InstantArticle but I’m not sure what to do. And I do not want to break everything ahah 🙂

    Thanks.
    Gaël

    I deleted 3, thought “instant-articles-option-fb-app” did it I suppose.
    Search for “instant-” in phpmyadmin or similar, there are about 6 or so entries.
    I would not touch “instant-articles-wizard-url”, but any of the following should only “reset” the settings:
    instant-articles-option-fb-page
    instant-articles-option-styles
    instant-articles-option-ads
    instant-articles-option-analytics
    instant-articles-option-publishing
    instant-articles-option-fb-app
    and instant-articles-current-state

    when you delete those settings, just clear the option value (blank)
    (ps: of course every thing you do is at your own risk, make a backup!)

    • This reply was modified 9 years, 7 months ago by Minneyar.
    • This reply was modified 9 years, 7 months ago by Minneyar.

    I’ve done everything you suggest and it worked !

    Here is what i’ve done :
    – Deactivate the plugin
    – Make a backup of the DB
    – Clear the value in these settings ( instant-articles-option-fb-page
    instant-articles-option-styles
    instant-articles-option-ads
    instant-articles-option-analytics
    instant-articles-option-publishing
    instant-articles-option-fb-app )
    – Go to the Extensions Panel of the WordPress and Activate the plugin.
    – Reconfigure the Instant Article Plugin.

    And it’s good 🙂

    Thanks.

    glad to hear all went well. we got a reply on github, seems there is someone working in this issue.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Setting page are empty’ is closed to new replies.