• Resolved Josh88

    (@josh88)


    Is it possible to set a fixed weight for every order, using a single package? For example, whether a custom orders 12 products or 1 product, the FedEx rates will always be calculated based on 1 package at 8lbs.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @josh88,

    Unfortunately, the plugin does not have an outright mechanism to satisfy this.

    However, can you please help me understand your requirement in a little detail? If you can share your business case and explain to us, maybe our team can help you with a solution. Also, in case this requires any additional dev, then we have to release this as a premium feature.

    Thread Starter Josh88

    (@josh88)

    Thanks for the quick response. Honestly, after thinking about it, I’m not sure that I agree with the client’s logic on this requirement, so it may not be worth explaining. I’m sure it’s a very niche request regardless.

    Alternatively, with the current pro version, can I set a weight for each individual product and then get rates based off of the aggregate weight of the order, if shipped in a single box, but without any product dimensions being set? So the rates would solely be based on the total weight of the order, not on its size. I don’t believe this is possible with the free version, correct?

    Hi@josh88,

    Yes, you can definitely get rates of packages based on weight and no other factor in the plus version of the plugin. It has a “weight based feature” that can be used.

    Also, would it be possible for you to rate us for our support – https://wordpress.org/plugins/fedex-woocommerce-shipping-method/#reviews
    This would be a huge encouragement for us.

    Thread Starter Josh88

    (@josh88)

    Ok great, going to run this by them and purchase the pro version if they agree.

    Left you a review also, thanks for the help.

    Hi @josh88,

    No problem.
    Thank you for the review.
    Do let us know if you have any query.

Viewing 5 replies - 1 through 5 (of 5 total)

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