“Service Unavailable” when attempting install

  • mike40033

    (@mike40033)


    9 years, 1 month ago

    I downloaded the latest wordpress, and unzipped it into a folder. When I accessed that folder via the web server, I got this message on wp-admin/setup-config.php

    Service Unavailable

    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

    I attempted to create wp_config.php manually, but then I get redirected to wp-admin/install.php

    Other wordpress installations on the same server work fine.

    Any advice?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    9 years, 1 month ago

    Where/how are you hosting this site?

    Thread Starter mike40033

    (@mike40033)

    9 years, 1 month ago

    I’m hosting it on my own VPS, a Centos 7 virtual server running PHP 5.6. RAM is 2Gb, but I didn’t notice a spike in memory usage when I attempted to run the script.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    9 years, 1 month ago

    Errors like this are logged. Check the error log on your server. Also check /var/log/messages, /var/log/php-fpm, /var/log/hpttpd, etc.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://codex.wordpress.org/Debugging_in_WordPress

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles. http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

    Thread Starter mike40033

    (@mike40033)

    9 years, 1 month ago

    Thanks for your help so far. I found this error in /var/log/apache2/error_log:

    [Mon Mar 20 20:57:22.737750 2017] [proxy_fcgi:error] [pid 25619] [client 116.212.202.58:38500] AH01067: Failed to read FastCGI header
    [Mon Mar 20 20:57:22.737788 2017] [proxy_fcgi:error] [pid 25619] (104)Connection reset by peer: [client 116.212.202.58:38500] AH01075: Error dispatching request to :

    I couldn’t find any new log files created in the wordpress directory, even though I set WP_DEBUG and WP_DEBUG_LOG to true in wp-config.php

    I googled the error message, but there were no log files at the locations suggested by https://serverpilot.io/community/articles/error-failed-to-read-fastcgi-header.html

    Note that this error is happening when I try to install wordpress, so there are no plugins or themes to disable – wordpress is not yet installed!

Viewing 4 replies - 1 through 4 (of 4 total)

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