server state issue

  • rzv22rzv

    (@rzv22rzv)


    1 week ago

    Connectivity Ability to connect to the Wordfence servers and your own site.

    Connecting to Wordfence servers (https)OK

    Connecting back to this siteOK – 50.6.35.175

    IPv6 DNS resolution failed

    This likely indicates that the server either does not support IPv6 or does not have an IPv6 address assigned or associated with the domain. Original error message: wp_remote_post() test back to this server failed! Response was: cURL error 6: Could not resolve host: smartbottleofbotosani.online

    I’ve got in touch with wordpress team to fix the issue and still not resolved. could you have a look please? I am using a macbook m4 chip

    [08:28:21] Customer: previously an agent did : I’ve identified that your domain’s connection to Cloudflare has replaced your Hosting IP with a proxy, leading to website issues. To resolve this, we need to update your domain’s A records to your account’s original IP . Once confirmed, we’ll make the changes, and your site will function properly after a 24–48 hour propagation period. Please let me know if you approve this adjustment.

    [08:47:49] Agent: To recap, you have contacted regarding encounter an issue with wordfence antivirus: a conflict with the server state , and I was able to resolve the issue by fixed the file permission and cleared the cache for the site also as you have requested to optimize the firewal also whitelisted the mod IDs and shared the details . I hope this helped make things easier for you. Your satisfaction is our priority, so please let me know if there’s anything else I can assist you with today.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support wfmargaret

    (@wfmargaret)

    6 days, 11 hours ago

    Hi @rzv22rzv,

    The “Server state” stage in your scan is normal and not an error. In the Standard scan mode, it usually shows as yellow because Standard intentionally skips certain paths during the scan, and the scan
    flags those skipped paths as a note rather than a failure. So a yellow “Server state” line on its own doesn’t mean the scan went wrong.

    Looking at the diagnostics you pasted, the connectivity section also reads as healthy. Your IPv4 loopback test passed, and the IPv6 line just means your server doesn’t have IPv6 set up, which is common and not a problem on its own.

    If you have any other issues or questions, please let me know, and I’ll be happy to help.

    Thanks,
    Margaret

Viewing 1 replies (of 1 total)

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