Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @john26,

    Thanks for reaching out!

    When you get the chance, could you share more details of the error messages you’ve encountered with us?

    Thanks!

    Thread Starter john26

    (@john26)

    Hi Ethan

    I have downloaded report from Alexa. How can I share same with you?

    Grateful if you could also apprise of your availability for a remote session.

    Regards

    Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @john26,

    Thanks for letting me know. Would it be possible to upload the reports and share a link with us?

    I apologize as we aren’t able to provide private support to WPForms Lite users due to WordPress.org rules for plugins in the WordPress.org repository.

    Thread Starter john26

    (@john26)

    Hi Ethan

    Trust you are doing well.

    Please refer to below link for your perusal.

    http://foodmauritius.com/foodmauritius.com%20Site%20Audit%203%20May%202020.zip

    Appreciate your swift response.

    Regards

    Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @john26,

    Thanks for the details!

    It looks like there may be false positives within the report. The ‘pages’ listed in the report to point to folders within the plugin, and not actual pages of your website.

    When trying to access folders in the browser, such as https://foodmauritius.com/wp-content/plugins/wpforms-lite/assets/css/emails/partials/, the ‘pages’ take on titles like Index of /wp-content/plugins/wpforms-lite/assets/css/emails/partials for each of the files within its folder by default.

    In this case, you may want to reach out to the Alexa team for more clarifications with their report.

    Hope this helps!

    • This reply was modified 5 years, 10 months ago by Ethan Choi.
Viewing 5 replies - 1 through 5 (of 5 total)

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