• Resolved mercwonder

    (@mercwonder)


    We installed the basic version of your software so we could see if it’s something we would like to use… we added a sermon and tried to create a menu to the sermons page… when we click on the menu, it simply refreshes the home page: https://prnt.sc/26075kg

    We would appreciate your assistance with this.

    Best,
    Matt

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WP CodeUs

    (@wpcodeus)

    Hello Matt,

    Instead of setting up a ‘Post Type Archive’ link, have you tried setting up a ‘Custom Link’ with the slug of your archive page?

    If you’re using the free version of Advanced Sermons, your sermon archive URL should be ‘/sermons/’.

    Please give that a try.

    Best regards,
    Kevin Wilgenbusch

    Thread Starter mercwonder

    (@mercwonder)

    Thanks for getting back to me… yes, I did try that and receive a 404 error

    Plugin Author WP CodeUs

    (@wpcodeus)

    Looking at your referral link I do see the 404 error but this is not the standard 404 error generated by WordPress.

    Your install or hosting is looking for directories outside of your WordPress install.

    I recommend reaching out to your hosting provider to see if they are able to resolve this issue. Once that issue is fixed, please try again.

    Since your website is hosting on a subdirectory, you will want to make sure to include that in your custom URL. So it should be the following ‘/wp2/sermons/’.

    Thread Starter mercwonder

    (@mercwonder)

    What’s odd is if I go to the link directly, https://hipsterdiy.com/wp2/sermons, I still get the error

    Thread Starter mercwonder

    (@mercwonder)

    I changed the permalink settings to “Post Name” and now the error is gone however, it still doesn’t go to the page… it simply refreshes the home page

    Plugin Author WP CodeUs

    (@wpcodeus)

    Please check with your hosting company to make sure there is not something wrong with your WordPress installation or .htaccess file.

    Also, to troubleshoot you should try switching WordPress themes to see if you can pin point if it is coming from your WordPress theme or not.

Viewing 6 replies - 1 through 6 (of 6 total)

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