Sending test emails fail

  • Resolved inetkemp

    (@inetkemp)


    10 years, 8 months ago

    Jason
    I have no idea where to start fixing please. Diagnostics are included at end of message. Google confirmed that MX records are setup correctly in host.
    In the Postman Setup I have tried Transport with both Gmail API and SMTP
    With SMTP the only available port it 443. With this I have tried both Security options SMTPS and STARTTLS (I dont know which to use, so tried both)
    Authentication is OAuth 2.0
    Grant permission with Google is successful in all cases, but sending a test email fail in all cases.
    Sending a test email fails: Status Permission denied

    Connectivity testing gives this
    Outbound to Internet Closed
    Not sure if this is correct

    DIAGNOSTICS TEST GIVES THE FOLLOWING
    OS: Linux web2.uk.cloudlogin.co 3.10.75-xeon-hst-xeon-hst #6 SMP Sat Apr 25 17:26:47 UTC 2015 x86_64
    HTTP User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2454.85 Safari/537.36
    Platform: PHP Linux 5.3.29 / WordPress 4.3.1 en_US
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes
    WordPress Theme: Tesseract
    WordPress Plugins: Black Studio TinyMCE Widget, Contact Form 7, Easy Google Fonts, Lightbox Plus Colorbox, Postman SMTP, Page Builder by SiteOrigin, SiteOrigin Widgets Bundle, Spacer, Title Remover, Yoast SEO
    Postman Version: 1.6.23
    Postman Sender Domain (Envelope|Message): exceltraining-capetown.co.za|exceltraining-capetown.co.za
    Postman Prevent Message Sender Override (Email|Name): No|No
    Postman Transport URI: smtp:ssl:oauth2://smtp.gmail.com:443
    Postman Transport Status (Configured|Ready|Connected): Yes|Yes|No
    Postman Deliveries (Success|Fail): 0|0
    Postman Bind (Success|Fail|Path): Yes|No|/home/www/exceltraining-capetown.co.za/wp-content/plugins/postman-smtp/Postman/PostmanWpMailBinder.php
    Postman TCP Timeout (Connection|Read): 10|60
    Postman Email Log (Enabled|Limit|Transcript Size): Yes|10|128
    Postman Run Mode: production
    Postman PHP LogLevel: 40000
    Postman Stealth Mode: No
    Postman File Locking (Enabled|Temp Dir): Yes|/tmp

    https://wordpress.org/plugins/postman-smtp/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jason Hendriks

    (@jasonhendriks)

    10 years, 8 months ago

    Try using the Wizard to configure the plugin.

    With SMTP the only available port it 443.

    SMTP is never available on port 443.

    Postman Transport URI: smtp:ssl:oauth2://smtp.gmail.com:443

    That’s not going to work.

    Does your Connectivity Test say you can use the Gmail API over port 443? If so then try that. If it doesn’t work please post the error.

    Thread Starter inetkemp

    (@inetkemp)

    10 years, 7 months ago

    Hi Jason
    Gmail API is also failing. Diagnostics below:

    OS: Linux web2.uk.cloudlogin.co 3.10.75-xeon-hst-xeon-hst #6 SMP Sat Apr 25 17:26:47 UTC 2015 x86_64
    HTTP User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2454.99 Safari/537.36
    Platform: PHP Linux 5.3.29 / WordPress 4.3.1 en_US
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes
    WordPress Theme: Tesseract
    WordPress Plugins: Akismet, Beaver Builder Plugin (Lite Version), Black Studio TinyMCE Widget, Contact Form 7, Easy Google Fonts, Insert Headers and Footers, Lightbox Plus Colorbox, MaxButtons, Postman SMTP, Page Builder by SiteOrigin, SiteOrigin Widgets Bundle, Spacer, Title Remover, WooCommerce, Yoast SEO
    Postman Version: 1.6.23
    Postman Sender Domain (Envelope|Message): exceltraining-capetown.co.za|exceltraining-capetown.co.za
    Postman Prevent Message Sender Override (Email|Name): No|No
    Postman Transport URI: gmail_api:https:oauth2://www.googleapis.com:443
    Postman Transport Status (Configured|Ready|Connected): Yes|Yes|No
    Postman Deliveries (Success|Fail): 0|2
    Postman Bind (Success|Fail|Path): Yes|No|/home/www/exceltraining-capetown.co.za/wp-content/plugins/postman-smtp/Postman/PostmanWpMailBinder.php
    Postman TCP Timeout (Connection|Read): 10|60
    Postman Email Log (Enabled|Limit|Transcript Size): Yes|10|128
    Postman Run Mode: production
    Postman PHP LogLevel: 40000
    Postman Stealth Mode: No
    Postman File Locking (Enabled|Temp Dir): Yes|/tmp

    Thread Starter inetkemp

    (@inetkemp)

    10 years, 7 months ago

    Sending a test message only give me a fail. No status is displayed

    Thread Starter inetkemp

    (@inetkemp)

    10 years, 7 months ago

    Hi Jason
    It seems my host has blocked all mail. I have tried once again, unblocked the connection in the host and mail were sent successfully. I dont know if this will work consistently since I notice that the IP/Mask changes with each sending attempt. But I will return here should I get errors again. thank you so much for your patience and consistent support!!!
    I am wondering what it is that makes you keep going at this. You are truly amazing!

    Thread Starter inetkemp

    (@inetkemp)

    10 years, 7 months ago

    thank you!

    Plugin Author Jason Hendriks

    (@jasonhendriks)

    10 years, 7 months ago

    Postman Transport URI: gmail_api:https:oauth2://www.googleapis.com:443

    Yes I can see Postman was unable to reach http://www.googleapis.com on port 443. So Gmail API won’t work.

    Sending a test message only give me a fail. No status is displayed

    That sounds like an unrelated Ajax error.

    It seems my host has blocked all mail.

    You can confirm that by running Postman’s Connectivity Test.

    I am wondering what it is that makes you keep going at this. You are truly amazing!

    I’m a pure masochist.

Viewing 6 replies - 1 through 6 (of 6 total)

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