Send License Key(s) Function is Crashing

Resolved superkilla21
(@superkilla21)

4 years, 1 month ago
Hello,

I have been really enjoying your plugin. Since the most recent update for WooCommerce and WordPress, I am unable to use the Send License Key(s) to Customer function when I go into their order. I have a key in the license manager correlating to the customers’ order and when I try to send I get an error.

WordPress version 5.9.3
Current theme: Gaming Pro (version 1.1)
Current plugin: License Manager for WooCommerce (version 2.2.6)
PHP version 7.4.25

WordPress caught an error with one of your plugins, License Manager for WooCommerce.

Error Details
======================
An error of type E_ERROR was caused in line 246 of the file /home/”My Username”/superssupplies.xyz/wp-content/plugins/license-manager-for-woocommerce/includes/integrations/woocommerce/Order.php. Error message: Uncaught Error: Call to a member function trigger() on null in /home/”My Username”/superssupplies.xyz/wp-content/plugins/license-manager-for-woocommerce/includes/integrations/woocommerce/Order.php:246
Stack trace:
#0 /home/”My Username”/superssupplies.xyz/wp-includes/class-wp-hook.php(307): LicenseManagerForWooCommerce\Integrations\WooCommerce\Order->processSendLicenseKeysAction(Object(Automattic\WooCommerce\Admin\Overrides\Order))
#1 /home/”My Username”/superssupplies.xyz/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
#2 /home/”My Username”/superssupplies.xyz/wp-includes/plugin.php(474): WP_Hook->do_action(Array)
#3 /home/”My Username”/superssupplies.xyz/wp-content/plugins/woocommerce/includes/admin/meta-boxes/class-wc-meta-box-order-actions.php(132): do_action(‘woocommerce_ord…’, Object(Automattic\WooCommerce\Admin\Overrides\Order))
#4 /home/”My Username”/superssupplies.xyz/wp-includes/class-wp-hook.php(307): WC_Meta_Box_Order_Actions::save(950, Object(WP_Post))
#5 /home/”My Username”/superssupplies.xyz/wp-inc
- This topic was modified 4 years, 1 month ago by superkilla21.

Viewing 6 replies - 1 through 6 (of 6 total)

M Haseeb
(@haseeb0001)

4 years ago

@superkilla21 Hi,

Hope you are doing good.

Let me know is there any woocomerce addon you are using?

Share the Setting Page > General Tab Screenshot.

Thanks

Thread Starter superkilla21
(@superkilla21)

4 years ago

@haseeb0001 Hey,

I have a few addons: https://imgur.com/a/8d2gjrj

As far as the settings page goes, there is all my personal information and I verified everything was correct.

Regards

Thread Starter superkilla21
(@superkilla21)

4 years ago

Also, have an additional issue as well. When a customer buys two different products in the same order and the configuration for the inventory is set to Sold Individually, it cause the payment to be authorized then placed on Hold. Any solution? I have already made a forum for WooCommerce about this issue too.

M Haseeb
(@haseeb0001)

4 years ago

@superkilla21

let me look into these issues, I will reproduce this on my staging websites, and will get back to you soon with updates.

thanks

M Haseeb
(@haseeb0001)

4 years ago

@superkilla21

We are unable to reproduce the mentioned issue on our staging site. It seems like the theme or some other plugin is conflicting with the Our plugin Can you change the theme to WordPress default 2022 or deactivate the plugins one by one and check if the issue still persists or not.

Another thing you can do is provide me with a complete video of this issue then I will test again this issue on my staging websites.

Thanks

M Haseeb
(@haseeb0001)

4 years ago

Hi,

We haven’t heard from you so we’re going to mark this thread as resolved. Feel free to open a new one if you need it.

Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

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