• Resolved hrvw

    (@hrvw)


    MailPoet error message: Missing value for custom field “Choose your month here when it’s your birthday.”

    I have this error, I don’t know how to fix it. Please help for this. greetings H van Wouwen

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Bruna a11n

    (@bruberries)

    Hi @hrvw,

    MailPoet error message: Missing value for custom field “Choose your month here when it’s your birthday.”

    This probably means you have created this custom field and set it to be mandatory, but it’s not part of your subscription form.

    To fix this, please:

    1) Go to MailPoet > Forms > Edit your form.
    2) Select your custom field “Choose your month here when it’s your birthday.”
    3) Check if it’s set as “Mandatory”. If it is, disable it.

    Let me know how it goes!

    Thread Starter hrvw

    (@hrvw)

    Hi Bruna, thanks for your help, but the problem remains, do you have any other suggestions?

    Regard,
    Harry

    Plugin Support Dani F. a11n

    (@danielinhou)

    Hi again Harry,

    Could you plesae share a screenshot of the custom form here so that we can verify the setup?

    Thanks!

    Thread Starter hrvw

    (@hrvw)

    Hi Dani,
    I want to do that but how do I do this? I don’t see a button to add anything in this form.
    Regard,
    Harry

    Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello @hrvw

    Thank you for reaching out to us.

    You can upload your screenshot to https://imgbb.com/, https://www.imagevenue.com/ etc and share the link with us.

    I hope this helps.

    Thread Starter hrvw

    (@hrvw)

    I have don it.
    regard,
    Harry

    Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello @hrvw

    I’m sorry harry but you didn’t share the link with us.

    We need the link so that we can verify your form setup.

    Looking forward to hearing back from you.

    Have a great day.

    Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello @hrvw ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Have a great day.

Viewing 8 replies - 1 through 8 (of 8 total)
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