Selecting Gallery Edit from Post

  • Resolved briansps

    (@briansps)


    3 years, 10 months ago

    I have asked this question before and was advised to refer to my host. I have implemented all host suggestions and not solved problem. I do not get any problem except in 10 Weg Gallery.
    when selecting Edit Gallery from any Post or Page Edit, I sometimes can edit but more frequently receive following:-

    This either means that the username and password information in your wp-config.php file is incorrect or that contact with the database server at mysql1007.mochahost.com could not be established. This could mean your host’s database server is down.

Are you sure you have the correct username and password?
Are you sure you have typed the correct hostname?
Are you sure the database server is running?
If you are unsure what these terms mean, you should probably contact your host. If you still need help, you can always visit the WordPress Support Forums.

    As I do not have any other problems related to Config php file, I feel it must be a 10 Web problem.

    Currently my only solution is to delete Gallery and reinsert but I have found that I need to select Block first rather than press Edit button and that more frequently works.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Nik

    (@nikitaanisimov)

    3 years, 10 months ago

    Dear @briansps,

    Thank you for reaching out to us,

    Our team has investigated your request and I am afraid that from the error message the issue is undoubtedly a server-side one and can in no way be fixed on the side of the plugin,

    Could you please provide more details on actions performed by your hosting provider and any other feedback on the issue from their side?

    Thanks a lot in advance!

Viewing 1 replies (of 1 total)

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