SELECT fields data not importing

  • Resolved supadigital

    (@supadigital)


    2 months, 1 week ago

    Hi
    I am using your UserElements Member Export for Ultimate Member plugin.
    When importing data into the site – SELECT field data is not being imported. Even if I export data using your tool, and then delete the user and use the exact same file that was expoted to import the same user – the SELECT field data does not get imported.
    When checking the user_meta data in the DB, I can see the correct data stored for the user in the correct place, but this doesn’t show on the frontend. When I check the “submitted” column, the data that gets submitted for the SELECT boxes seems to be indexed rather than the actual value stored in the relevant meta box.
    For me, this seems like a bug in your plugin. PLease can you let me know if you’re able to fix this or if I should try fix it myself.
    Thanks
    Dave

Viewing 2 replies - 1 through 2 (of 2 total)
  • nikotor

    (@nikotor)

    2 months, 1 week ago

    Hi Dave,

    Thanks for the detailed report, that is a real bug in the plugin.

    Ultimate Member stores SELECT choices as the option text (for example “Male”). On import we were writing the numeric list index (0, 1, 2) into the submitted snapshot instead. The individual user meta could still look correct, but the profile reads submitted, so the field stayed empty on the frontend. That is why an export → delete user → re-import of the same file did not restore the SELECT values.

    This is fixed in version 1.0.10. Please update, then re-import the same CSV (or export again and import that file). Members imported before this update still have the old indexed submitted values, so they need that re-import for the fields to show.

    Sorry for the hassle, and thanks for catching it.

    Best

    Thread Starter supadigital

    (@supadigital)

    2 months ago

    @nikotor

    You are a legend and a star! THANK YOU so much for not only responding so quickly, but also for fixing the issue so fast! It is very much appreciated! Thank you.

    I have tested and all is working perfectly and I am super grateful for this.

    Great plugin and great support. I will be sure to leave a good review for you now too!

    Thanks again. Have a great day ahead!

    Dave

Viewing 2 replies - 1 through 2 (of 2 total)

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