Plugin Author
Zorem
(@zorem)
@jeannettek
Yes please send us the screenshot
Thanks
Thank you, I have sent it by email.
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
I can send you a screenshot of it.
Sure you can. Post the image to your favorite image sharing site and share the link to that image here.
I suggest you use a service that you can later on delete the image there if you like as links and posts are not deleted or edited here past 60 minutes.
Plugin Author
Zorem
(@zorem)
Hi @jeannettek
screenshot link is not working for me, it shows the below message.
404. That’s an error.
The requested URL was not found on this server. That’s all we know.
I am sorry, I don’t use this very often.
I think now it should work:
https://photos.app.goo.gl/7LLfsZS3LnN7Ysad8
Plugin Author
Zorem
(@zorem)
@jeannettek
I checked in our development website I didn’t see any issue.
May be any other plugin’s CSS is doing an issue. can you try with deactivating other plugins one by one?
I deactivated all other plugins except for Woocommerce and it still looks the same.
Plugin Author
Zorem
(@zorem)
Hello,
Which theme are you using?
I am using Generate Press
If I change it to Astra, nothing happens
Plugin Author
Zorem
(@zorem)
I changed tp Generate Press, for me no issue.
http://tinyurl.com/yyd74q99
make sure you are using the latest version and also clear your browser cache.
try installing the plugin again also WooCommerce
I tried it in Google Chrome and it works. So it should have to do something with me using Firefox browser.
So the problem is solved now.
Thank you very much.
Plugin Author
Zorem
(@zorem)
Hi,
I checked in firefox. no issue for me.
I have the same issue in Firefox screenshot This issue is absent in Chrome.