Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author wpgateways

    (@wpgateways)

    Hello @dileepggdev,

    Generally this error means you are not using the correct API credentials. If you are convinced your credentials are correct then take a look at your endpoint. Sandbox credentials will not be valid in the production environment and live credentials will produce this error in the sandbox

    Thanks!

    Thread Starter dileepggdev

    (@dileepggdev)

    @wpgateways Can you please tell me which APP we need to create.Seems to be our client is confused to create the APP.

    Plugin Author wpgateways

    (@wpgateways)

    Hello @dileepggdev,

    No, you no need to create APP for that, just grab Credentials from below url.

    Obtain Sandbox API Credentials

    Obtain Live API Credentials

    Let me know if any.

    Thanks!

    Hello @wpgateways,

    I have the same error when clicking on the Check Out button.
    ERROR: Security header is not valid.

    I have verified my API credentials are correct. Above, what do you mean ‘take a look at your endpoint’? I am not using Sandbox creds.

    Thanks very much.

    Plugin Author wpgateways

    (@wpgateways)

    We have direct contact on email, now issue has been resolved.

    I’m having the same problem. Re-entered the credentials, removed all sandbox credentials, and it is still giving me the same error.

Viewing 6 replies - 1 through 6 (of 6 total)

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