Security Error

  • Resolved mohobook

    (@mohobook)


    7 months ago

    Hello, I’m getting an error I’ve never seen with WPForms, see below
    https://snipboard.io/AOkBQz.jpg
    I’m using WP Mail SMTP as the solution to get mail out, and it works fine with Elementor forms
    This is a fairly basic one page form
    Your help is appreciated

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    7 months ago

    Hi @mohobook,

    Thanks for reaching out!

    Most of the time, the security issue occurs because the WPForms nonce is corrupted. The nonce is a security feature in WPForms (screenshot).

    Please access your form in an incognito window or a new browser to see if the issue is related to your browser cache.

    If the issue persists in an incognito window or a new browser, please provide your form URL so I can access your form and provide further information regarding the issue.

    If you have any questions, please feel free to let me know.

    Thanks!

    Thread Starter mohobook

    (@mohobook)

    7 months ago

    It works in incognito mode, thanks for the direction

    Plugin Support Ralden Souza

    (@rsouzaam)

    6 months, 4 weeks ago

    Hi @mohobook,

    I’m glad to hear the issue didn’t occur in an incognito window.

    So, it’s likely that the form was open for too long before submitting, which invalidated the WPForms nonce and displayed that error alert.

    If you’d like more help with using WPForms Lite, please feel free to reach out.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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