Searching SKUs – Not Working

  • Resolved spraker

    (@spraker)


    7 years, 4 months ago

    Have a website I just installed the plugin for.

    Search is working fine if the words are in the title of the product. But if the words are in the description or if trying to type by SKU, it doesn’t work.

    Example of a SKU number is “32-0047”.

    Just says “No results found”. Even if I hit Enter after putting the SKU in, it also says nothing found.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Damian Góra

    (@damian-gora)

    7 years, 3 months ago

    Hi,

    Go to WooCommerce -> AJAX Search form -> Scope (tab) and check “Search in description” and “Search in SKU”.

    Best
    Damian Góra

    strings6

    (@strings6)

    6 years, 10 months ago

    Greetings,

    We are running the latest version on a client site here:
    https://www.maywes.com/

    If you search for 83422, for example, and wait, it will come up in the suggestions. But if you type 83422 and hit Enter faster than the suggestion box can come up, it does not return a result. I’ve noticed that when I hit enter faster than the suggestion box (which lots of people appear to be doing on this site), then results only come up if the SKU is in the description. It only searches a SKU if I am patient and wait for the suggestions, even when I have the “Search in SKU” box checked, and these are simple products, not variable. Is this a bug?

Viewing 2 replies - 1 through 2 (of 2 total)

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