• Resolved Brian

    (@bwold)


    Love this theme, but this is a weird situation: I have two menus, the main menu and a top bar Utility menu. Looks great on the Home Page and other pages, but if you search, the two menus end up merged, and that Frankenmenu appears in both locations.

    The main menu has: SERVICES, ABOUT US, GALLERY, MEDIA, STORE, NEWSLETTER, ASK US, and LINKS.

    Utility Menu has: MY COURSES

    See here: https://imgur.com/a/NFSomFN or at the live site.

    I’m using the Ocean WP child theme, but all I’ve done is add some functions for shipping that are unrelated to the layout or search (also, I tried removing them and get the same issue). No page overrides or other child theme changes. Some custom CSS, but again if I remove that, the issue persists.

    Help? Suggestions? Therapy? (Thanks in advance.)

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    That is very odd.
    Please edit the page in wordpress, scroll down to the header/menu tab and check settings.

    Now go to Appearance > Menu, select the both menus one by one and check the assigned menu settings.

    Also share the related snapshots.

    Have you used any menu plugin?

    In addition, Would you be so kind and go to Dashboard > OceanWP > OceanWP Panel > System Info and share the report with us so that we can take a look?

    Thread Starter Brian

    (@bwold)

    Hi, thanks for the response. I copied the site to a dev location (dev.gardenerd.com) so that I can blow it up if needed and not lose the live site. Happy to share a login if that would help.

    I cannot edit the “page” because this occurs with a search result. So it’s the Search page template; no other pages in the site have this problem.

    Checked the menus, they seem normal. Snapshots here: https://imgur.com/a/DeEejTV

    In my dev site, I’m going to start deactivating plugins and see if I can find anything that way. There are a lot of plugins, so it’ll take a bit. I’ll follow up if I learn anything useful.

    SYSTEM INFO:

    `### WordPress Environment ###

    Home URL: https://dev.gardenerd.com/
    Site URL: https://dev.gardenerd.com/
    WP Version: 6.0.1
    WP Multisite: False No
    Front Page Display: page
    Front Page: (#4)
    Posts Page: Blog (#5389)
    WP Memory Limit: 512 MB
    WP Upload Limit: 256M
    WP Debug Mode: True
    The Main WP Directory: True Writable
    The wp-content Directory: True Writable
    The uploads Directory: True Writable
    The plugins Directory: True Writable
    The themes Directory: True Writable

    ### Theme ###

    Name: OceanWP Child Theme for Gardenerd
    Version: 1.0
    Author URL: https://brianwold.com/
    Child Theme: True
    Parent Theme Name: OceanWP
    Parent Theme Version: 3.3.4
    Parent Theme Author URL: https://oceanwp.org/about-oceanwp/

    ### Server Environment ###

    Server Info: Apache
    Localhost Environment: False No
    PHP Version: 7.4.30
    PHP Memory Limit: 512 MB
    PHP Post Max Size: 300 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    PHP Display Errors: False Disabled
    MySQL Version: 5.7.39
    Max Upload Size: 256 MB
    PHP XML: True
    MBString: True
    SimpleXML: True
    Fsockopen/cURL: True
    SoapClient: True
    DOMDocument: True
    GZip: True
    Zip Archive: True
    Iconv: True
    HTTP Requests: True
    Communication with oceanwp.org: True

    ### Active Plugins (48) ###

    VaultPress: by Automattic – 2.2.2
    Akismet Anti-Spam: by Automattic – 5.0
    Broken Link Checker: by WPMU DEV – 1.11.17
    Content Aware Sidebars: by Joachim Jensen – DEV Institute – 3.18
    Countdown Block: by WPDeveloper – 1.2.3
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
    ELEX EasyPost Shipping Plugin (UPS, FedEx, Canada Post & USPS): by ELEXtensions – 2.1.0
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.7.0
    Header Footer Code Manager: by 99robots – 1.1.27
    Health Check & Troubleshooting: by The WordPress.org community – 1.4.5
    LearnPress – Coming Soon Courses: by ThimPress – 4.0.2
    LearnPress – Students List: by ThimPress – 4.0.1
    LearnPress – WooCommerce Payment Methods Integration: by ThimPress – 4.0.5
    LearnPress: by ThimPress – 4.1.6.9.2
    Event Manager and Tickets Selling Plugin for WooCommerce: by MagePeople Team – 3.6.8
    Menu Image: by Freshlight Lab – 3.0.8
    Newsletter – Archive: by The Newsletter Team – 4.0.7
    Newsletter – Autoresponder: by The Newsletter Team – 1.3.8
    Newsletter – Extended Composer Blocks: by The Newsletter Team – 1.3.8
    Newsletter – Addons Manager: by The Newsletter Team – 1.1.8
    Newsletter – Import: by The Newsletter Team – 1.3.3
    Newsletter – Reports and Retargeting: by The Newsletter Team – 4.4.5
    Newsletter – Sendgrid: by The Newsletter Team – 4.2.6
    Newsletter – WooCommerce: by The Newsletter Team – 1.7.5
    Newsletter: by Stefano Lissa & The Newsletter Team – 7.5.1
    Ninja Forms: by Saturday Drive – 3.6.12
    Ocean Extra: by OceanWP – 2.0.4
    Pages with category and tag: by YAHMAN – 0.9.0
    Popup / Modal Block: by abaicus – 0.0.4
    Posts By Tag: by Sudar – 3.2.1
    Blubrry PowerPress: by Blubrry – 9.1.4
    Quick Page/Post Redirect Plugin: by anadnet – 5.2.3
    Really Simple SSL: by Really Simple Plugins – 5.3.3
    Search Exclude: by Roman Pronskiy – 1.2.7
    Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
    User Switching: by John Blackbourn & contributors – 1.7.0
    WC Search Orders By Product: by WPHEKA – 1.8
    Woo Custom Emails Per Product: by Alex Mustin – 2.2.9
    WooCommerce Deposits: by Webtomizer – 4.0.20
    Booster for WooCommerce: by Pluggabl LLC – 5.6.2
    WooCommerce Square: by WooCommerce – 3.1.0
    WooCommerce: by Automattic – 6.7.0
    Wordfence Security: by Wordfence – 7.6.0
    Yoast SEO: by Team Yoast – 19.5.1
    WP Crontrol: by John Blackbourn & crontributors – 1.14.0
    Database Backup for WordPress: by Delicious Brains – 2.5.2
    WP Fastest Cache: by Emre Vona – 1.0.4
    WP Featherlight: by Cipher – 1.3.4`

    Thread Starter Brian

    (@bwold)

    Okay, found it: the plugin “WooCommerce Event Manager” was the culprit.

    BTW, Ocean WP was not related at all; I tested with another theme, and had the same problem there. I very much appreciate the response and your time on this.

    Glad to hear that you found the culprit for the issue.
    Please reach out to the concerned plugin support team, they can offer some solution for the issue.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Search Results Menus Error’ is closed to new replies.