• Resolved krenni

    (@krenni)


    My Problem: Popup looks great, but on PC with for example Firefox or Edge it shows a scrollbar, on Mac no scrollbar. I tried several things but the unnecessary scrollbar does not disappear.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @krenni,

    Thank you for your topic.

    Regarding your request, we would like to ask you to add the below-mentioned CSS code in the Custom CSS field in the Styles Tab.

    Please, make sure to clear all the caches.

    CSS code:

    div.ays-pb-modals .ays-pb-modal_YOUR_POPUP_ID {
        overflow-x: hidden !important;
    }

    You will need to change the YOUR_POPUP_ID with the particular ID.

    So, if your Popup ID is 3, it must look like this

    .ays-pb-modal_3

    Please, check and let us know about the outcome.

    Thank you.

    Thread Starter krenni

    (@krenni)

    Hi Jasmine!
    Thx – works fine! 👍🏻
    Greetings from Vienna

    Plugin Support Jasmine

    (@hyenokian)

    Dear @krenni,

    Thank you for your reply.

    My apologies for the late reply – weekends are non-working days for us.

    Glad to hear that everything works fine for you now. 

    Customer satisfaction is the highest priority for us and we always do our best to make your experience better. 

    By the way, can you do us a big favor and give us a 5-star rating on WordPress.org?
    It will help us to grow much faster and improve our quality. 

    Here is the link for rating: https://wordpress.org/support/plugin/ays-popup-box/reviews/?filter=5

    Many thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)

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