Scans never finish

  • Resolved wolf99

    (@wolf99)


    10 years, 3 months ago

    WordFence never seems to finish a scan it is always never-ending scanning core WordPress files, plugin files and known malware files.

    I have tried setting the maximum execution time down from 25 to 15, with no change.

    The memory check seems happy requesting 80.75 MB, no errors show in the activity log, judging by the times though, the scan just continues on forever until the next one is due to start.

    Our site has been hacked (minor changes only it seems) but this is obviously a time when we need WordFence to be on its A-game

    I have, some time ago, had the plugin report when files did not match the canonical files, but did not notice whether the scans had completed at those times or not.

    What else can I check or do to solve this?
    Thanks

    Below is an excerpt from the log:

    [Jan 19 12:37:51:1453207071.468567:2:info] Analyzed 1500 files containing 51.51 MB of data so far
[Jan 19 12:37:50:1453207070.182129:2:info] Analyzed 1400 files containing 51.23 MB of data so far
[Jan 19 12:37:49:1453207069.370734:2:info] Analyzed 1300 files containing 50.69 MB of data so far
[Jan 19 12:37:48:1453207068.693728:2:info] Analyzed 1200 files containing 50.18 MB of data so far
[Jan 19 12:37:47:1453207067.643630:2:info] Analyzed 1100 files containing 50.06 MB of data so far
[Jan 19 12:37:45:1453207065.839246:2:info] Analyzed 1000 files containing 49.56 MB of data so far
[Jan 19 12:37:42:1453207062.090189:2:info] Analyzed 900 files containing 42.35 MB of data so far
[Jan 19 12:37:40:1453207060.386629:2:info] Analyzed 800 files containing 38.94 MB of data so far
[Jan 19 12:37:39:1453207059.469652:2:info] Analyzed 700 files containing 37.85 MB of data so far
[Jan 19 12:37:38:1453207058.745645:2:info] Analyzed 600 files containing 37.3 MB of data so far
[Jan 19 12:37:37:1453207057.169179:2:info] Analyzed 500 files containing 36.27 MB of data so far
[Jan 19 12:37:15:1453207035.396061:2:info] Analyzed 400 files containing 5.47 MB of data so far
[Jan 19 12:37:13:1453207033.883704:2:info] Analyzed 300 files containing 4.44 MB of data so far
[Jan 19 12:37:12:1453207032.545595:2:info] Analyzed 200 files containing 2.39 MB of data so far
[Jan 19 12:37:10:1453207030.950031:2:info] Analyzed 100 files containing 1.12 MB of data so far
[Jan 19 12:37:04:1453207024.260206:2:info] Found 5 themes
[Jan 19 12:37:04:1453207024.252785:2:info] Getting theme list from WordPress
[Jan 19 12:37:04:1453207024.233922:2:info] Found 11 plugins
[Jan 19 12:37:04:1453207024.204676:2:info] Getting plugin list from WordPress
[Jan 19 12:37:03:1453207023.219808:1:info] Contacting Wordfence to initiate scan
[Jan 19 07:53:14:1453189994.210336:2:info] Done host key check.
[Jan 19 07:53:13:1453189993.329660:2:info] Checking 4 host keys against Wordfence scanning servers.
[Jan 18 21:33:58:1453152838.852640:1:info] Scheduled Wordfence scan starting at Monday 18th of January 2016 09:33:58 PM
[Jan 18 18:21:56:1453141316.830591:1:info] Scheduled Wordfence scan starting at Monday 18th of January 2016 06:21:56 PM
[Jan 18 06:44:54:1453099494.646502:2:info] Done host key check.
[Jan 18 06:44:53:1453099493.675673:2:info] Checking 4 host keys against Wordfence scanning servers.
[Jan 17 23:54:15:1453074855.217403:2:info] Analyzed 800 files containing 38.66 MB of data so far
[Jan 17 23:54:14:1453074854.685077:2:info] Analyzed 700 files containing 37.56 MB of data so far
[Jan 17 23:54:14:1453074854.146914:2:info] Analyzed 600 files containing 37.01 MB of data so far
[Jan 17 23:54:13:1453074853.461674:2:info] Analyzed 500 files containing 35.98 MB of data so far
[Jan 17 23:54:07:1453074847.198926:2:info] Analyzed 400 files containing 5.47 MB of data so far
[Jan 17 23:54:06:1453074846.553659:2:info] Analyzed 300 files containing 4.44 MB of data so far
[Jan 17 23:54:05:1453074845.909872:2:info] Analyzed 200 files containing 2.39 MB of data so far
[Jan 17 23:54:05:1453074845.362365:2:info] Analyzed 100 files containing 1.12 MB of data so far
[Jan 17 23:53:55:1453074835.173622:2:info] Found 5 themes
[Jan 17 23:53:55:1453074835.124796:2:info] Getting theme list from WordPress
[Jan 17 23:53:55:1453074835.118649:2:info] Found 11 plugins
[Jan 17 23:53:55:1453074835.039052:2:info] Getting plugin list from WordPress
[Jan 17 23:53:54:1453074834.101910:1:info] Contacting Wordfence to initiate scan

    https://wordpress.org/plugins/wordfence/

Viewing 1 replies (of 1 total)
  • Plugin Author WFMattR

    (@wfmattr)

    10 years, 3 months ago

    Hi,

    You might have already seen this document since you already tried adjusting the execution time, but in case you saw an older version, these steps usually help when a scan will not complete:
    My scans don’t finish. What would cause that?

    The last one is usually rare, but if your host might be running the LiteSpeed web server, make sure to check out the link about that — there is some code you can add to .htaccess to make sure that LiteSpeed itself does not cut off the scan.

    If that does not help, try turning on “Enable debugging mode (increases database load)” near the bottom of the Wordfence options page, and run another scan. If it stops again, copy & paste the last 10 lines from the “Scan detailed activity” box, and I can take a look.

    Also, see if you can find the site’s error log. Some hosts have it in their own control panel, some leave it in your folders so you can find it with FTP (and sometimes there are multiple logs — check the root of the site and in the wp-admin directory). The host could tell you where to find it too, or if it needs to be enabled for any messages to be logged.

    -Matt R

Viewing 1 replies (of 1 total)

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