Scanning forever

  • rigpa1

    (@rigpa1)


    11 years, 6 months ago

    Wordfence never gets past this point:

    [Nov 10 14:18:06] Scan kill request received.
    [Nov 10 14:18:30] Contacting Wordfence to initiate scan
    [Nov 10 14:18:31] Including files that are outside the WordPress installation in the scan.
    [Nov 10 14:18:31] Getting plugin list from WordPress

    I have tried everything you have suggested on the support pages including reinstalling the plugin.

    I have experimented with memory size and timeout settings but no difference.

    The only way to stop it is to kill it. And restarting doesn’t make a difference.

    What can I do?

    https://wordpress.org/plugins/wordfence/

Viewing 1 replies (of 1 total)
  • Plugin Author Mark Maunder

    (@mmaunder)

    11 years, 6 months ago

    It looks like your server might not be able to contact the Wordfence scanning servers. Please try the connectivity tester which is a link at the bottom of the Wordfence options page.

    Regards,

    Mark.

Viewing 1 replies (of 1 total)

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