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  • Plugin Support wfmargaret

    (@wfmargaret)

    Hi @durajoin,

    Thank you for reaching out! Is your new server a LiteSpeed server? If so, there are some configuration changes that you need to make. Please refer to the following video: https://youtu.be/iEd6KNty2VU

    If you’re not, or if you’re not sure, can you please send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks,
    Margaret

    Plugin Support wfmargaret

    (@wfmargaret)

    Hi @durajoin,

    I’m reaching out as we haven’t received anything. Do you still need any help with your scans? If so, please send a diagnostic report to wftest @ wordfence . com. You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Thanks,
    Margaret

Viewing 2 replies - 1 through 2 (of 2 total)

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