Scan fail

  • Resolved francarame

    (@francarame)


    7 years, 10 months ago

    This is the error scan. I have checked line 754, but it is empty. On line 753 there are filenames and I have tried to edit them, but it doesn’t work.
    I have another site on the same domain in a subfolder, and the scan works correctly.
    Here it is the log:

    [Jul 03 22:48:49:1530650929.441932:1:error] <br /> <b>Warning</b>: scandir(D:\inetpub\webs\violacappellettiit/,D:\inetpub\webs\violacappellettiit/): Access is denied. (code: 5) in <b>D:\inetpub\webs\violacappellettiit\wp-content\plugins\wordfence\lib\wfScanEngine.php</b> on line <b>754</b><br /> <br /> <b>Warning</b>: scandir(D:\inetpub\webs\violacappellettiit/): failed to open dir: No such file or directory in <b>D:\inetpub\webs\violacappellettiit\wp-content\plugins\wordfence\lib\wfScanEngine.php</b> on line <b>754</b><br /> <br /> <b>Warning</b>: scandir(): (errno 2): No such file or directory in <b>D:\inetpub\webs\violacappellettiit\wp-content\plugins\wordfence\lib\wfScanEngine.php</b> on line <b>754</b><br />
    [Jul 03 22:48:49:1530650929.440241:2:error] Scan terminated with error: Wordfence could not read the contents of your base WordPress directory. This usually indicates your permissions are so strict that your web server can’t read your WordPress directory.
    [Jul 03 22:48:48:1530650928.664184:2:info] The disk has 232209.92 MB available
    [Jul 03 22:48:48:1530650928.663438:2:info] Total disk space: 599.87 GB — Free disk space: 226.77 GB
    [Jul 03 22:48:48:1530650928.634762:2:info] Scanning DNS A record for http://www.violacappelletti.it
    [Jul 03 22:48:48:1530650928.632614:2:info] Starting DNS scan for http://www.violacappelletti.it
    [Jul 03 22:48:41:1530650921.787592:1:info] Contacting Wordfence to initiate scan
    [Jul 03 22:48:25:1530650905.488529:1:info] Scan stop request received.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support wfscott

    (@wfscott)

    7 years, 10 months ago

    Hello @francarame,

    While we don’t officially support issues with Windows, I can point you in the right direction.

    If you can, check to see if the option “Scan files outside your WordPress installation” is unchecked. (Wordfence > Scan > Scan options and scheduling > Scan files outside your WordPress installation)

    If that box is checked, uncheck it and try running another scan. If you get similar errors, you will need to look into changing the permissions of your root directory D:\inetpub\webs\violacappellettiit\ in order to allow Wordfence to access it during the scan.

    autorentaluganda

    (@autorentaluganda)

    7 years, 10 months ago

    hallo their i guess i have the same issue i canno scan completely, is their anyway i can be helped coz my site is redirecting to things that i donot know

    Plugin Support wfscott

    (@wfscott)

    7 years, 10 months ago

    Hello @autorentaluganda,

    We’ll be happy to take a look and see what might be causing your issue. Could I please get you to start a new separate topic with some information detailing the issue you’re having? Having the issues in their own separate topics helps us keep track of things better.

    -Scott

    autorentaluganda

    (@autorentaluganda)

    7 years, 10 months ago

    please do get me in the topic thanks,
    my site is autorentaluganda.com

    Thanks

    Thread Starter francarame

    (@francarame)

    7 years, 10 months ago

    Thanks for the reply, the option was correctly checked, but the scan did not work. I had to delete everything and restore an old backup. Could not find out what it was.
    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)

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