Take a look at your server’s PHP error log. It might have more details about what caused the error. Look for errors that mention the admin-menu-editor directory, or errors that occurred at the same time as when you tried to save the menu. If you’re not sure where to find the log – the location can vary depending on server configuration – try asking your host.
Also, is your server running ModSecurity or similar security/IDS software? In rare cases, software like that can prevent people from saving the menu because:
a) The menu configuration data exceeds some maximum request/field size limit set by the server. I’ve seen systems where that limit was surprisingly low, e.g. on the order of 64 KB. This would explain why the error showed up and not before – the menu configuration gets larger as you change more settings.
b) The menu configuration contains “suspicious” keywords. For example, there was a case where a user couldn’t save their menu because their menu titles contained the words “update” and “set”. Their server was set up to block any request with those keywords, presumably because the keywords might also be used in SQL injection.
Hi, there was indeed an error. Our tech guys solved it on the server. Thanks! Problem is solved!
Hello from Italy
Same problem !
Resolved checking the php version.
5.5.29 Not working
5.6.13 Amazing !
Good job
Maurizio
That’s interesting; I’ve personally tested the plugin up to PHP 5.5.18 and it worked fine, so I would have thought PHP 5.5.29 would also work. Maybe there was something else going on as well, like an out-of-memory error.
