Thank you for your question. What happens exactly when you click on save – do you see a loading wheel?
No. It actually does nothing.
No, there is no loading wheel. Every other button/link works. None of the save buttons. I can get the social buttons loaded onto my site, but it’s not the ones that I’ve selected and they aren’t to my links.
When do you go live with your site, so that we can see the icons on the front end?
I have taken the time to pick which icons that I would like to appear… I have entered all the appropriate information for those sites, but still am unable to save that information. I don’t want to go live without the proper information entered.
Could there be something blocking us from the save function in Chrome or Edge?
Maybe – does it work in Firefox?
No. Not in Firefox either.
I am willing to grant temporary access to the site for assistance. What do I need to do to assist with that?
Could the Elara Pro theme be the issue?
It was a theme issue:
Theme’s js file is causing conflict. File at path: https://cupcakes-and-sarcasm.com/wp-content/themes/elara-pro/assets/admin/elara.metabox.shop.post.js is causing error “$ is not a function” at code: var count = $(‘#elara_shop_post_item .elara-shop-this-post-item-wrap’).length;