"Save" button disabled when resetting password

  • mikeyimmy

    (@mikeyimmy)


    10 years, 1 month ago

    Hi guys, I’m working on someone’s wordpress site. The Password Reset does not work because the save button (after clicking into the reset password link) has the class and attribute “disabled”.
    I inspected using Chrome’s dev tools, deleted the attribute and class from the Save button, and it worked properly. I’m not sure where to look. Anyone know? No errors appears on site or on dev tools

    Edit: The disabled class and disabled=”disabled” attributes only appear when I start typing into the “new password” box. The disable class and attribute does not disappear when I clear the text from the boxes.

    Using woocommerce & regency theme

    https://wordpress.org/plugins/woocommerce/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    10 years, 1 month ago

    Are you not seeing a password hint? Password is too weak – this is prevented.

    Thread Starter mikeyimmy

    (@mikeyimmy)

    10 years, 1 month ago

    Do you know what the html element looks like for the password hint? I can’t find it in the code nor on the page. I also tested this claim by pasting a long complex password S78sdfhdsfhsdfugGsdfsdafasdf5123123 into both password input boxes and the button remains “disabled”

    Thread Starter mikeyimmy

    (@mikeyimmy)

    10 years, 1 month ago

    Don’t know if this info helps, but the button does not disable when I’m typing into the re-enter box, only when I start typing into the first password box.

    Check this image to see what it looks like, both the site and dev tools.

    Plugin Contributor Mike Jolley

    (@mikejolley)

    10 years, 1 month ago

    It’s done with javascript: https://dl.dropboxusercontent.com/s/3yi7ofeu0nzgfmn/2016-04-01%20at%2017.48.png?dl=0

    Thread Starter mikeyimmy

    (@mikeyimmy)

    10 years, 1 month ago

    Hey Mike,

    You were right, it was a strength meter issue from woocommerce. But the strength meter does not show up at all (theres no errors, no hints), and it did not have the ability to re-enable the “save” button once the password was long+complex enough.

    What I did was go inside password-strength-meter.js and disable it for this particular form… I’m not sure why it wasn’t properly though still.

    Plugin Contributor Mike Jolley

    (@mikejolley)

    10 years, 1 month ago

    All I can think of is some script in the theme conflicts.

Viewing 6 replies - 1 through 6 (of 6 total)

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