Hi @smes,
You may receiving some errors stating that there another site is using the same API key.
If you encounter these errors please follow these steps:
1. Go to Wordfence -> Tools -> Import/Export Options
2. Export Wordfence Options
3. Copy the key
4. Reinstall the Wordfence plugin
5. Go back to Import/Export Options
6. Import the key to restore your settings
After you reinstall, the Wordfence plugin will automatically fetch a new licence key and you should be good to go!
Dave
Thread Starter
smes
(@smes)
Hi @wfdave
Thanks for your reply.
Just to clarify, in step 6 you state “import the key to restore your settings” but then you go on to say that the plugin will automatically fetch a new key upon reinstallation.
Did you mean to say, all I need to do is import the settings after reinstalling?
Also, if I don’t get any sort of error that another site is using the same API key, is it safe to assume that everything is working and there’s no need to do anything?
Many thanks for your time!
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This reply was modified 7 years, 6 months ago by
smes.
Yes, sorry for the confusion. The API key is not exported when using import/export.
https://www.wordfence.com/help/tools/import-export/
If anyone gains access to it, they can import your Wordfence settings (excluding your API key).
Also since you’re not getting errors regarding your API key, you don’t need to do anything else.
Thanks!