Royal Elementor Addons mobile navigation not working

  • Resolved Aman

    (@amanbt)


    7 months, 4 weeks ago

    The mobile navigation menu is completely non-functional. Clicking or tapping the mobile menu icon does not open, slide out, or reveal the navigation links. It works on Desktop/Laptop though..

    • This topic was modified 7 months, 4 weeks ago by Aman.

    The page I need help with: [log in to see the link]

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  • Sophia Support

    (@marsismyhome)

    7 months, 4 weeks ago

    Hi.

    Thank you for choosing our product.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email as well.

    We will analyze your system and replicate the same case. This will help us debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from wordpress.org.

    Kind regards, Sophia

Viewing 1 replies (of 1 total)

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