Rotate is not posibel

  • Resolved christianfrenzel

    (@christianfrenzel)


    8 years, 5 months ago

    Hi, sry for my english, iam german, the funktion rotate is not going, i have testet much more, is a new website, when i take a singel pic or in the picbrowser more fils..it is not going to rotate…
    what can i do ?

    greets christian

    Server Settings

    Operating System: Linux (64)
    PHP Version: 7.0.27
    Server: Apache
    MySQL Version: 5.7.20
    SQL Mode: Not set
    PHP Allow URL fopen: On
    PHP Max Upload Size: 64M
    PCRE Backtracking Limit: 1000000
    PHP Max Post Size: 64M
    PHP Max Script Execute Time: 45
    PHP Memory Limit: 96M
    Memory usage: 65.83MByte
    PHP Exif support: Yes (V7.0.)
    PHP IPTC support: Yes
    PHP XML support: Yes

    Graphic Library

    GD Version: bundled (2.1.0 compatible)
    FreeType Support: Yes
    FreeType Linkage: with freetype
    GIF Read Support: Yes
    GIF Create Support: Yes
    JPEG Support: Yes
    PNG Support: Yes
    WBMP Support: Yes
    XPM Support: Yes
    XBM Support: Yes
    WebP Support: Yes
    JIS-mapped Japanese Font Support: No

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter christianfrenzel

    (@christianfrenzel)

    8 years, 5 months ago

    To explain, I take a picture and wants to edit, turn to the left, it opens a window, the white stays over 10 minutes … it does not hurt …..
    I go to the image browser, select several and go to edit ……. he sets me different galleries ……. and no picture is rotated to the left … and in the different galleries are different pictures amounts…googel translat…

    chris

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    8 years, 5 months ago

    Hi,

    We apologize for the inconvenience. With a bit detailed information, we might be able to resolve this problem for you. Could I please ask you to activate WordPress debugging and check for PHP errors, notices or warnings related to the product?

    You can activate debugging the following way.

    1. Access your website files using FTP connection and open wp-config.php file.

    2. Look for the following line:
    define( ‘WP_DEBUG’, false );

    3. Change false into true, so the line looks like this:
    define( ‘WP_DEBUG’, true );

    If the line is not present in the file, simply add it to the bottom of wp-config.php and save it.

    Please let us know in case you will have questions.

    Thank you! Have a nice day!

    Thread Starter christianfrenzel

    (@christianfrenzel)

    8 years, 5 months ago

    is made, thank you very much i’ll let me know if anything happens, the site is now online …
    regards chris

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    8 years, 5 months ago

    Hi,

    Did you solve the problem with the rotation?

    Please do not hesitate to contact us for any further information.

    Thank you! Have a nice day!

    Thread Starter christianfrenzel

    (@christianfrenzel)

    8 years, 5 months ago

    Sry no, i go to one pic, make rotate, a white window is open, and nothing…..no answers…..in the afternoon i make debug log….i hope that i find some…
    greets chris

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    8 years, 5 months ago

    Hi,

    Ok. Please contact us after debugging.

    Please do not hesitate to contact us for any further information.

    Thank you! Have a nice day!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Rotate is not posibel’ is closed to new replies.