Room Booking page does not open

tatiba1
(@tatiba1)

5 years, 5 months ago

Hello
the room booking page doesn’t open, and something like this appears to me ;

[vc_row][vc_column shadow_x_offset=”0″ shadow_y_offset=”0″ shadow_blur=”0″ shadow_spread=”0″ shadow_color=”” offset=”vc_col-lg-4 vc_col-md-4″][stm_wp_hotelier_widget_booking title=”REZERVASYON BİLGİ…

Kindest regards

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Author benitolopez
(@benitolopez)

5 years, 5 months ago

Hello,

Seems a theme issue.

Please deactivate your plugins and switch to the default WP theme to check if the issue persists.

Also, I see that you’re using a custom shortcode: [stm_wp_hotelier_widget_booking.

That’s probably part of your theme. So during your test, use the default ones:
[hotelier_listing] in the listing page and [hotelier_booking] in the booking page.

Thread Starter tatiba1
(@tatiba1)

5 years, 5 months ago

Hello

there is a problem that the listing and booking page do not appear separately. When I click on both of them separately, only the booking page appears.

https://pablosuit.com/room-booking/
https://pablosuit.com/odalarimiz/

Kindest regards

Plugin Author benitolopez
(@benitolopez)

5 years, 5 months ago

Hello,

Again, can you switch to the default WP theme first?

Thread Starter tatiba1
(@tatiba1)

5 years, 5 months ago

I changed the theme.

Plugin Author benitolopez
(@benitolopez)

5 years, 5 months ago

Ok,

Can you deactivate all your plugins now? Except for WP Hotelier of course. And please enable the debug: https://wordpress.org/support/article/debugging-in-wordpress/

Thread Starter tatiba1
(@tatiba1)

5 years, 5 months ago

I did what you wrote

Plugin Author benitolopez
(@benitolopez)

5 years, 5 months ago

It works now. So I think that your theme is overriding some WP Hotelier files. You need to contact the author of the theme and ask to fix the issue.

Thread Starter tatiba1
(@tatiba1)

5 years, 5 months ago

thank you for your help.

Kindest regards

Viewing 8 replies - 1 through 8 (of 8 total)

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