Hi @alexnek
Have you configured your webhook? That’s a requirement.
Does the customer see this error on the checkout page?
Are you able to re-create the error?
Kind regards
Hi Clayton,
I’m new with Woocommerce so may know where do I configure the return_URL webhook?
Customer did not see this error I think but it looks like the page did auto redirect after payment. I tried to recreate this error too but I couldn’t. However I notice the page did not redirect to my website after payment successful though.
Thank you
I’m new with Woocommerce so may know where do I configure the return_URL webhook
You don’t configure the return_url, it’s provided when the payment intent is confirmed.
Customer did not see this error I think but it looks like the page did auto redirect after payment.
If you’re customer did not see this error then where was it seen? Are you looking in the Stripe logs to find this?
Per my previous response, did you configure your webhook? That is a requirement when using FPX.
Kind Regards,
Hi @alexnek,
I did some more testing. This error can only occur if you reach the Stripe FPX test page, then re-open another checkout page on your site. That causes an inconsistent payment intent status.
I will go ahead and code for this scenario but it’s unlikely it will ever occur in a live site.
I’ll set this to resolved since the next release of the plugin will account for this scenario.
Kind Regards,
Hi Clayton,
Thank you for your quick reply.
What about the issue where after payment completed at bank login page, it will not auto redirect to merchant website? Will this issue be addressed too?
Regards,
What about the issue where after payment completed at bank login page, it will not auto redirect to merchant website? Will this issue be addressed too?
That redirect is not controlled by the plugin. You’re on a 3rd party site at that point, the plugin has no influence on a third party site.
If you’re not being redirected from FPX to your site, that’s an FPX issue.
Kind Regards,
