Return pro purchase within 30 days

  • Resolved gaetgodi

    (@gaetgodi)


    2 weeks, 3 days ago

    I purchased your plugin for a specific issue which it did not resolve, could not find a roll back version. I purchased it with confidence because of your 30 day money back guarantee. I have tried to contact Paid communities 4 times now and have not received a reply. I purchased the license on May 6, I am certainly within the 30 day guarantee. Is there something you can do from your end to help with this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Devin Walker

    (@dlocc)

    2 weeks, 3 days ago

    @gaetgodi sorry to hear the issue. You can always email support@wprollback.com or use the form on this page. PaidCommunities is not the company behind the plugin. They only power the gateway. Please use either one of those methods to contact support for your refund request. Thank you!

    Thread Starter gaetgodi

    (@gaetgodi)

    2 weeks, 3 days ago

    Thank you for your prompt reply to this. I have submitted a request to support, following your link.

    gg

Viewing 2 replies - 1 through 2 (of 2 total)

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