When you say a customer returns, do you mean to purchase from you again, eg, this type of scenario:
– Custom completes purchase and has added note to order
– Customer returns to buy from you again 3 weeks later because your product is awesome
– Customer gets to checkout, logs in and note from previous order is shown
Hi Brad, thank you for your response. No, scenario is:
-customer is shopping & thinks they are done so proceed to checkout
-customer writes an order note
-then the customer realizes they want to add another item to their cart and goes back to shopping & adds item
-then when they return to checkout, their order note is gone & they have to retype
Is there any where to write a code in my functions.php or in the checkout template that will retain (save) their order notes if they go back and forth between pages until they actually submit their complete order?