Resumption Won’t Let Back Up Complete

Resolved kaeleaself17
(@kaeleaself17)

5 years, 6 months ago

Please help.. I have been trying to create a backup of my site and I can not get it to complete the process. Whenever I start the back up it starts out fine, then say’s next resumption -seconds-. It gets stuck in this process and I can’t do anything further. I had my PHP increased, everything is fine with my server. I’m at a loss..

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Contributor bcrodua
(@bcrodua)

5 years, 6 months ago

Hi,

Please could you send us a copy of the latest full backup log?

This can be found in the UpdraftPlus Existing Backups tab.
The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

Regards,
Bryle

Thread Starter kaeleaself17
(@kaeleaself17)

5 years, 6 months ago

Hi bcrodua, thank you for your help!

Here is a link: https://drive.google.com/file/d/1dqJEsSio0IkPNYjdzWzIwwoEa0GlDFle/view?usp=sharing

Plugin Contributor bcrodua
(@bcrodua)

5 years, 6 months ago

Hi,

Thank you!

Backup appears to have timed out.

Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.

Do you still get the same issue?

Regards,
Bryle

Thread Starter kaeleaself17
(@kaeleaself17)

5 years, 6 months ago

Hi Bryle,

I reduced the size and I’m still having the same problem of it not completing. Here is my last log: https://drive.google.com/file/d/1J_8z6ST2ZJzLV7hFo5nbO4qSdX7eE_mm/view?usp=sharing

Thanks,
Kaelea

Plugin Contributor bcrodua
(@bcrodua)

5 years, 6 months ago

Hi Kaelea,

Sorry, I can’t seem to access the file. Please can you change the file permission please?

Thanks,
Bryle

Thread Starter kaeleaself17
(@kaeleaself17)

5 years, 6 months ago

You should be able to look at it now, I’m sorry..

Thanks,
Kaelea

Viewing 6 replies - 1 through 6 (of 6 total)

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