restricted account

Hi @anousharadzad ,

Thanks for reaching out!

I understand how frustrating it can be to have your account restricted and not be able to advertise or tag products on Facebook and Instagram.

Facebook checks your account to verify that it is compliant with Facebook terms and policies. If it detects issues, your account may be restricted or disabled.

I’d suggest checking the Troubleshoot a Restricted Account support document and see if this provides some guidance.

Additionally, more information on the Account Quality review can be found in About Account Quality at the Facebook Business Help Center

Also, you can read more about Facebook Ad Standards here.

While we build and maintain this plugin in partnership with Facebook, we do not have any control over their policies regarding their commerce eligibility requirements or their appeal process.

As a result, I would recommend that you continue to gather more details about why this account may have been restricted directly from Facebook, as we (at WooCommerce) don’t have access to that information.

Hope this helps!