[restrict] not working

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  • Plugin Support ramilbatoy

    (@ramilbatoy)

    1 month, 3 weeks ago

    Hi @eggdesign1994

    I tried replicating this on my end, and the [restrict]…[/restrict] shortcode worked as expected, so let’s troubleshoot a few things to get it working for you.

    When using the shortcode, please make sure of the following:

    1. Member Access Setting: On the post or page where you added the [restrict]…[/restrict] shortcode, check the “Member Access” option (Restrict Content metabox). See: https://share.zight.com/9Zu1lLNm
    2. Shortcode Placement: Ensure the [restrict]…[/restrict] shortcode wraps only the content you want restricted. Extra spaces or line breaks sometimes interfere with parsing in some themes or editors.
    3. Theme or Plugin Conflicts: Some themes or plugins may override content visibility. If the above doesn’t fix it, try temporarily switching to a default WordPress theme (like Twenty Twenty-Three) and deactivating other plugins to test.
    4. Logged-In vs. Logged-Out Users: The restriction only applies to users who do not have access. Make sure you’re testing as a logged-out user.

    Let me know how it goes.

    Best regards,

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