Restore WP – disabled plug-in folder

  • Resolved summereco

    (@summereco)


    3 years ago

    Hi everyone,

    Can somebody help me with this, I renamed the plug-ins folder because I am currently solving an issue, I am using wp-filemanager to access WP files. So it means it was also deactivated I am totally messed up. I have back-up with updraft plug-ins but it was also disabled. Can I see those backup on my updraft website account?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    3 years ago

    Hi,

    You can use FTP/cPanel File Manager to restore your plugins folder.

    Thanks,
    Bryle

    Thread Starter summereco

    (@summereco)

    3 years ago

    Thank you Bryle,

    That was my another problem, the website was made by somebody and we don’t have the access to cpanel or FTP. I am trying to connect in FTP with cloudflare but I think it needed the SFTP something so I can access it via FTP.

    We also do not know who host our website.

    Plugin Support vupdraft

    (@vupdraft)

    3 years ago

    Hi,

    You would only be able to access the backups through UpdraftPlus if they were in our UpdraftVault (otherwise we never keep copies of your backups)

    Unfortunately, I can’t think of a way to access your plugins folder if you do not have FTP or cpanel access or do not have access to your hosting.

    I am assuming that you also do not have access to SSH?

Viewing 3 replies - 1 through 3 (of 3 total)

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  • 3 replies
  • 3 participants
  • Last reply from: vupdraft
  • Last activity: 3 years ago
  • Status: resolved