Restore hanging

  • Resolved sfbriancl

    (@sfbriancl)


    10 years, 11 months ago

    I’m using version 4.3 on WP 4.3.1

    I am able to export from the old site fine. However, the restore hangs and never completes. I let the restore run for 30 minutes, but I wasn’t able to login with either the new or old accounts. I tried using email addresses to reset the password, but no luck.

    I should note that the old site had over 5000 users, but none of those email addresses worked to reset any accounts. Should I just let it run longer?

    I’ve tried several times with new wordpress installs on my hosting provider (godaddy). Should I try a different hosting provider? Any other ideas?

    Thanks

    https://wordpress.org/plugins/all-in-one-wp-migration/

Viewing 8 replies - 1 through 8 (of 8 total)
  • douginsb

    (@douginsb)

    10 years, 11 months ago

    Having the same trouble on the latest version of WP hosted at Dreamhost. I only have one user account.

    It just hangs and spins with a “Restoring Database” message.

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    10 years, 11 months ago

    Hi sfbriancl and douginsb,

    Could you confirm me that you have tried the following steps?
    1. While on restoring database, leave it running for 15 minutes.
    2. After 15 minutes, open another tab and try to login to wp-admin with username/password of the exported site
    3. Go to settings -> permalinks and save the permalink structure
    4. Go to All in one WP Migration – Export page and click on Turn Off Maintenance
    At this point the website should be successfully migrated.

    If it still does not work, I will be happy to have an engineer recover/migrate the site for you if you drop an email to support at servmask.com

    Best,
    Pim

    fergmantn

    (@fergmantn)

    10 years, 11 months ago

    Hello, I have tried to import a site for the first time after exporting it from a “development” site I was using. The process froze at the dreaded 4% point, similar to what I’ve seen happen to many other people. Now, I can’t even load the WP dashboard to do a restore of my original site. All I get is a blank white page, not even a 404 error.

    Please help as soon as possible because my company’s website is now effectively down until I get this resolved. If nothing else, I just need to get back to the WP dashboard so I can do a restore from my original backup.

    Thanks,
    Mark

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    10 years, 11 months ago

    Hi Mark,

    I have replied to your support ticket.

    schlackl

    (@schlackl)

    10 years, 11 months ago

    I am having the same issue – exports fine but it hangs on “restore” with the “Unpacking archive” message…..

    Running WP 4.3.1 as well and the latest version of the plugin.

    My backup is 503MB – not large really….and I’ve got the backup file on the server where the restore is happening so it’s not an upload issue.

    Any thoughts would be helpful.

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    10 years, 11 months ago

    Hi schlackl,

    What is your hosting provider?
    If you mind rolling back to our old version (https://www.dropbox.com/s/6r8n8b4wvfte32r/all-in-one-wp-migration.2.0.5.zip?dl=0) and export/import again, please feel free to write to us at support at servmask.com, so I can have 1 engineer working on a fix of the plugin on your end.

    schlackl

    (@schlackl)

    10 years, 11 months ago

    Hi Pim,

    The older version worked – I was able to migrate without issue to the new server.
    I’ll fire a note to support regarding the issue and perhaps you can resolve it for future 😉

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    10 years, 11 months ago

    Thank you so much for the update, schlackl!

Viewing 8 replies - 1 through 8 (of 8 total)

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