Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Please can you provide us more details?
Would you be able to send us a copy of the restoration log?
You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
You can send the log file and copy the contents into an online tool (such as http://pastebin.com/ )
Best Wishes,
Bryle
Thread Starter
Mitko
(@apendix)
I’ve sent you already as a log file. But here you again:
https://pastebin.com/yhRhq5wV
Plugin Contributor
bcrodua
(@bcrodua)
Hi,
The log shows this error message “0123.688 () Error message: Could not move the files into place. Check your file permissions.”
There appears to be a file permission issue, meaning UpdraftPlus or WordPress does not have the correct read or write permission to a certain folder or file.
The following article on Smashing Magazine is a good guide as to the file permissions/ownerships that are required for WordPress: https://www.smashingmagazine.com/2014/05/proper-wordpress-filesystem-permissions-ownerships/#file-and-folder-ownership-for-wordpress
It could also mean that your server disk space is full. Please check on that as well.
Regards,
Bryle
